Just got off the phone with ATT and ordered Direct for my Mom in Florida, she has had Dish for many years, but she likes Fox news and messaged Dish that if they did not get it back, that she was dropping them.
ATT said they were swamped with new orders from people dropping Dish, Charlie putting his politics ahead of customers will cost him a lot of subs, playing that kind of game is not good customer service.
I dropped Dish 2 years ago because my box went bad and they told me it would be about a week to come out, Direct came out the next day and hooked me up. Guess the CSR's in the offshore site just do not get it about not getting anyone there for a week to fix things.
ATT said they were swamped with new orders from people dropping Dish, Charlie putting his politics ahead of customers will cost him a lot of subs, playing that kind of game is not good customer service.
I dropped Dish 2 years ago because my box went bad and they told me it would be about a week to come out, Direct came out the next day and hooked me up. Guess the CSR's in the offshore site just do not get it about not getting anyone there for a week to fix things.