DishDVR Advantage

[Weezknight]

Boy this stuff is getting very confusing with everyone's unique setups.

Mine seems pretty basic, but I wanted to let some of the math wizards here price this up for me to see if I'm correct.

Currently:
625DVR & 811 (5.98 DVR Fee, 5.00 Recvr Fee)
Top 250 w/ Locals (57.99)
Original HD Pack (9.99)
Current Bill = 78.96

DVR Advantage (dropping to Top 200 & Dish It Up to a 211):
625DVR & ViP211 (5.00 Recvr Fee)
Top 200 w/ Locals (49.99)
HD Package (20.00)
New Bill = 74.99
(disregard fees for changing programming and adding 211, I'm only looking at monthly fees)

Is that correct? And, if I do Credit Card AutoPay I don't have to enroll for 18 months right?

 

[BFG]

you'll have a commitment cause you upgraded (right?) for a 211 right

the 18 month or cc auto pay is for the dvr advantage package itself

 

[Spliff]

Can someone answer my question? I have DVR advantage + HD ($49.99 + $20)

Why are the reps telling me I have to pay full price for a single premium movie package? What do I have to do, send email to that ceo address?

 

[BFG]

if you can't get a rep that knows you can add a movie package onto that for $10, then sure go the e-mail route

 

[KyDave]

According to this http://www.dishnetwork.com/images/w...ackages/dvr_advantage/dda_pricing_img_max.gif

If I have Dish DVR advantage + HD, and I want to add HBO, is it really only $10 a month? They are all $10 a month?

I'm on the phone right now with a rep and he doesn't know what is going on... He says one premium can be added at the standard price. But if I get more than one then they are $10 an piece.

This is a joke.

DishHD is now considered a premium, which is why HBO would be $10 for you.

 

[Spliff]

I got a call this morning after I sent an email last night.

She started off saying that HBO was $14 to add to my package (DVRAdvantage + HD). I said she was wrong.

I literally had to tell her step by step where to click on the website to show her the DVR advantage pricing structure. This was followed by 2 minutes of silence, then she says, "OK so your bill will be DVR advantage 49.99 plus $30 for HD and one premium." I said thanks, add it, done.

No wonder so many people leave Dish for bad customer service.

 

[csschrot]

Here is the booklet retailers get to had out to new and current customers. I only scanned in the page that deals with the DVR advantage.

 

[KyDave]

csschrot, is that $10 for 10 months credit listed on your attachment for new customers only?

 

[mrfixit396]

Do I have to call to get the Advantage Package? The letter said it would
be easier to do it online.

Thanks Mr Fixit 296

 

[csschrot]

Yes the $10 is for new customers. I would have to look at the business rules but I believe customers that don't have HD and upgrade to HD can also get a $10 credit but that is under the Dish it up promotion. So this booklet is talking about new DISH customers.

I mainly posted it to show how to figure your bill depending on what you want. Seemed to be a lot of confussion on that and I don't think their website does a good job. I thought this did do a good job.

Shawn

 

[julian11]

Yes the $10 is for new customers. I would have to look at the business rules but I believe customers that don't have HD and upgrade to HD can also get a $10 credit but that is under the Dish it up promotion. So this booklet is talking about new DISH customers.

I mainly posted it to show how to figure your bill depending on what you want. Seemed to be a lot of confussion on that and I don't think their website does a good job. I thought this did do a good job.

Shawn

I am a new dish first time customer and am getting the 20.00 rebate. ny one have any idea how long it takes to show up on your bill as a credit after you initially submit redemption form??

 

[csschrot]

When I upgraded to HD it was the second bill after I mailed the form in for me. I mailed it right after I received my bill I needed to photocopy. So I guess about 8 weeks.

That has been the norm for our customers we have talked to.

Shawn

 

[julian11]

When I upgraded to HD it was the second bill after I mailed the form in for me. I mailed it right after I received my bill I needed to photocopy. So I guess about 8 weeks.

That has been the norm for our customers we have talked to.

Shawn

csschrot, thanks for the quick response, 8 weeks sounds about right. By the way, nice GTO

 

[Charade]

Wow! So confusing!!

Maybe some kind soul can tell me if DishPVR advantage would save me some money.

Currently have:
625 (just got about 2 months ago from Dish)
508 (owned)
Top180 (that's what the bill says) with Movie Value Pack w/locals $74.99
DVR service X 2
Lease fee $5
Tax $5.52
Total = 97.47

I do have an HDTV so if I could work that in some how I'd be happy.

 

[Carroll A]

I made the switch Thursday night... Before switching I had AT250 plus locals second RCVR fee plus the DVR fee... With the price increase my bill was $77.90... Once I made the switch to the DVRAdvantage My bill went down three bucks while gaining HBO... Not a bad deal had I ordered HBO and added it to my package it would have been 87 bucks and some change so I came out real good on the deal and according to the rep and confirmed by a supervisor that $74.90 is good through the duration of my 18 month contract so if the prices go up until my contract is over I am locked in which to me is a pretty good deal... CC

 

[bigalbklyn]

The problem I'm having in switching to this plan is that even thought I have a fully installed 942 w/dish1000, Dish is refusing to just send me the 622 for a self install. I told them that this was a deal breaker but they wouldn't budge.
Makes no sense to me and no cents for them!

BigAl

 

[MikeD-C05]

Try ceo@echostar.com and ask them if you can get them to send your 622 in the mail .

 

[bigdaddy10]

I've just spent the most frustrating 30 minutess of my life speaking to an E* CSR. I simply wanted to know the $$$ difference of the All Everything package with 622 I currently have to the DVR advantage.
I was quoted prices of $49.99 to $179.99 a month. I shot an e-mail to ceo@echostar. Hopefully they can tell me something. I was ready to purchase or lease a 2nd 622 but I am hesitant to do anything after talking to the CSR.

 

[M Sparks]

I called right before I went on vacation. I own a 622 and had Everything Pak with Locals, HD, and Playboy. I wanted to drop Playboy, which should have made the bill $114.99. I also wanted to drop Cinemax, but it seemed to me I would only save 2 cents with the DVR fee I would have got hit with. (52.99+5.00+5.98+20.00+31.00=$114.97)

The CSR seemed on the ball, and I asked her if I could get DVR Advantage if I owned a 622. She put me on hold a minute and said I could. I told her I wanted to get everything but Cinemax & Playboy. She typed for a while and said I was all set. I asked her to confirm the monthly charge, and she said $109.99

I just got back and checked my recent activity online. It took me a while to decipher, because they had for some reason done the pro-rating for a 32 or 33 day period. But I finally figured out that they had charged me the $114.97 rate. There was no mention of DVR Advantage.

I was going to call and complain, but it also appears that they had reversed the $10 downgrade fee for adult programming. So the credit card charge was still less than what I was expecting. I hate to draw attention to that.

There was a link on the customer service page to sign up for DVR Advantage, so I went through it. It said sign-up was successful, so I guess I will wait for my next bill to come out before calling again.

 

[M Sparks]

Wow! So confusing!!

Maybe some kind soul can tell me if DishPVR advantage would save me some money.

Currently have:
625 (just got about 2 months ago from Dish)
508 (owned)
Top180 (that's what the bill says) with Movie Value Pack w/locals $74.99
DVR service X 2
Lease fee $5
Tax $5.52
Total = 97.47

I do have an HDTV so if I could work that in some how I'd be happy.

It's really not confusing if you want HD. You start at $49.99, and add $20 for HD. Everything else you add is $10.

If you don't want HD, there are a couple other stipulations...HBO is $2 more in some combinations, and there are some combinations you just can't get.

You didn't say what movies you have in the value pak, that could make a difference with some combinations. BUT, the bill you are quoting is old. There is no Top180 or Movie Value Pack anymore. I believe you'll find your next bill is $5+tax higher...about $102.77.

DVR Advantage would be either $96.43 or possibly as high as $98.55, depending on your movie packs.

I've never leased, so I don't know how that works. I didn't know you had to pay a lease fee AND a DVR fee on a leased DVR. If you can get them to trade in your 625 for a 622, I think you would just add the standard $20+tax for HD programming.

Where are you living that you have to pay 6% tax on satellite? *&%! that!