Since everyone here expressed such doubt about my 211 installation, I called Dish back to verify the 211 and find out who the installer would be. The CSR checked and said I was scheduled for either an 811/411/ or 211 installation. I told her that I was not interested in a 41 and already had an 811 as there computer should show. After on Hold for nearly 20 minutes, she came back and said it was a 411. Since I was not interested in a 411, I canceled the installation. She said that the other CSR did not gurantee me a 211. I told her that I was assured that it would be a Vip211 at least four time and did not appreciate her calling me a liar. She then said that the other CSR sould not have told me that, since she put in in the computer as a 811/411/211 installation. She had not idea when I could call and get a 211. I doubt that things would be any clearer by next Monday.