I finally Cancelled my Dish TV acct (since 2010) for many legitimate reasons IMO and switched to ATT/ Dish TV
I picked up the latest Genie whole house DVR and 3 mini Genies and and 2 more rooms for nothing to install the whole house and nothing up front and ended up with a $200.00 Visa reward card , a better HD picture and saved $60.00 a month on a better channel line up bundling all that with my AT&T broadband FTTN ISP acct.
FWIW out of 5 fairly new TV sets here I have a 2015 4K HDR Sony TV in here along with a 2013 Samsung 64f8500 1080p Plama out front and a 2013 1080p Sony Bravia and 2013 1080p LG in other rooms that all like the new D*TV HD signals much better such that it is still being bandwidth constricted and all . I roll my own calibrations also .
I was unable to get Dish to make a competitive retention offer or upgrade the old 722K/211K devices to the new Hopper stuff and add 2 rooms without substantial addt'l charges up front and recurring increased monthly equip. charges so I jumped ship .
Setting all that aside I'm not posting to trash Dish here just my history and facts above and below and never a late payment with Dish since 2010 either . I'm sure Dish may have competitive new customer offers and some folks like Dish fine anyway and that's all good with me . All the TV providers have some issues ,recalcitrance and price hikes at some point so......and I've had Comcast, Viacom, ATT Cable,Comcast again , and Direct TV and Dish TV prior to the new ATT/Direct TV bundle (again) now .
While the D*TV HD picture is usually decently better than Dish HD lite here ....Netflix 1080p HD and 4K via Sony TV Android and the 2K extenders here on the other TV's has a better picture here most of the time than Dish or D*TV 1080i /p anyway .
I keep my resolution at native on D*TV TV for 4 of the tier one brand TV's here (nice feature of D* TV ) which all seem to have have better scalers than an STB /DVR , Dish only had 480i/ & 720p/1080i HD lite fixed res. on the old equipment I had .
The long and short of all this is I seem to recall paying maybe $200.00 or more in 2010 for a maybe refundable deposit on the Vip 722K and 211K reciever and Dish cant find the records and cant tell me anthing about what it was that I paid (CSR said thier screens only go back 2 years ) '
I elevated the claim and someone from the Dish TV presidents office called after mentioning I might contact the appropriate government regulators in a second e mail after receiving a dismissive response from at Dish cares or whatever they call it from an e mail I sent them and thier representative from the Dish presidents office that called here told me it was not a refundable payment I might have paid in 2010 but the person was unable to be specific as to what it may have been or what I paid for when I paid the money in 2010 and maybe couldn't access the records . The individual was also rude and insisted thier people explained all that to me when I started up with Dish in 2010 which was not true at all .
IMO more than Half the CSR's there in my experience barley understand anthing beyond reading a script if you are lucky enough to get one that speaks English half way decent and are always in a hurry so they can take the next call or upsell you something you don't want .
OTOH in contrast the local Dish franchise techs on the trucks have been fine here .
Does anyone recall paying DVR /STB refundable equipment deposits with Dish TV new installs in maybe 2010 or so ?
I'm about to ship back the VIP 722K and 211K equipment in the boxes they charged me for regardless of the outcome even though I should probably just tell them to shove it .
I may look in my old paper files for the orig Dish TV agreement here .Now I scan and digitize all this kind of stuff or do it all on the web since 2011 and likewise pay the monthly bills on the web .I have electronic records and specific screenshots and or scans I wouldn't have had for Dish TV at first in 2010.
I picked up the latest Genie whole house DVR and 3 mini Genies and and 2 more rooms for nothing to install the whole house and nothing up front and ended up with a $200.00 Visa reward card , a better HD picture and saved $60.00 a month on a better channel line up bundling all that with my AT&T broadband FTTN ISP acct.
FWIW out of 5 fairly new TV sets here I have a 2015 4K HDR Sony TV in here along with a 2013 Samsung 64f8500 1080p Plama out front and a 2013 1080p Sony Bravia and 2013 1080p LG in other rooms that all like the new D*TV HD signals much better such that it is still being bandwidth constricted and all . I roll my own calibrations also .
I was unable to get Dish to make a competitive retention offer or upgrade the old 722K/211K devices to the new Hopper stuff and add 2 rooms without substantial addt'l charges up front and recurring increased monthly equip. charges so I jumped ship .
Setting all that aside I'm not posting to trash Dish here just my history and facts above and below and never a late payment with Dish since 2010 either . I'm sure Dish may have competitive new customer offers and some folks like Dish fine anyway and that's all good with me . All the TV providers have some issues ,recalcitrance and price hikes at some point so......and I've had Comcast, Viacom, ATT Cable,Comcast again , and Direct TV and Dish TV prior to the new ATT/Direct TV bundle (again) now .
While the D*TV HD picture is usually decently better than Dish HD lite here ....Netflix 1080p HD and 4K via Sony TV Android and the 2K extenders here on the other TV's has a better picture here most of the time than Dish or D*TV 1080i /p anyway .
I keep my resolution at native on D*TV TV for 4 of the tier one brand TV's here (nice feature of D* TV ) which all seem to have have better scalers than an STB /DVR , Dish only had 480i/ & 720p/1080i HD lite fixed res. on the old equipment I had .
The long and short of all this is I seem to recall paying maybe $200.00 or more in 2010 for a maybe refundable deposit on the Vip 722K and 211K reciever and Dish cant find the records and cant tell me anthing about what it was that I paid (CSR said thier screens only go back 2 years ) '
I elevated the claim and someone from the Dish TV presidents office called after mentioning I might contact the appropriate government regulators in a second e mail after receiving a dismissive response from at Dish cares or whatever they call it from an e mail I sent them and thier representative from the Dish presidents office that called here told me it was not a refundable payment I might have paid in 2010 but the person was unable to be specific as to what it may have been or what I paid for when I paid the money in 2010 and maybe couldn't access the records . The individual was also rude and insisted thier people explained all that to me when I started up with Dish in 2010 which was not true at all .
IMO more than Half the CSR's there in my experience barley understand anthing beyond reading a script if you are lucky enough to get one that speaks English half way decent and are always in a hurry so they can take the next call or upsell you something you don't want .
OTOH in contrast the local Dish franchise techs on the trucks have been fine here .
Does anyone recall paying DVR /STB refundable equipment deposits with Dish TV new installs in maybe 2010 or so ?
I'm about to ship back the VIP 722K and 211K equipment in the boxes they charged me for regardless of the outcome even though I should probably just tell them to shove it .
I may look in my old paper files for the orig Dish TV agreement here .Now I scan and digitize all this kind of stuff or do it all on the web since 2011 and likewise pay the monthly bills on the web .I have electronic records and specific screenshots and or scans I wouldn't have had for Dish TV at first in 2010.
