Dish Programming Changes (Effective August 1st)

[Jim S.]

A helpful CS Rep should be able to unsub you and then resub you to HD within the same chat session...

And then I have to re-do all my timers. Not going to happen.

 

[Hemi 6.1]

So I guess we are going to see our first ever uplink report on Saturday?
Don't the package flags have to be changed from Hidden Avail to Available?

 

[DS0816]

DirecTV customer here!

Always wanting to check on the competition, I must ask…

How many pages in the brochure were required in explaining the program packages by Dish Network?

 

[Yes616]

I have never seen such a mess in my life with pay TV.

Can I just drop Platnum today or do I need to drop all HD and then get it added back tomorrow?

That is basically all we need to know.

 

[theoak]

...
I can't see them offering a $10.00 discount to only new subs and those who don't have hd yet, but screw over all their existing sub base by continuing to charge for plat pack that no longer exist after tomorrow. Come on even DISH can't be this stupid?

The did only offer TurboHD packs to new customers for a good 6 months before they let existing customers switch to it ...

 

[lunamama]

I do not know if this mas been mentioned yet but a CSR informed me that the 6 month promotional pricing for new customers will be gone as of tomorow....

 

[M Sparks]

And then I have to re-do all my timers. Not going to happen.

Why would you have to?

 

[M Sparks]

This is whats dumb. Why do people who already have it have to drop it and re-add.

I see this thread is still stuck in a loop.

 

[kstuart]

I see this thread is still stuck in a loop.

Pool a ni kcuts llits si daerht siht ees I.

 

[jeffmwknight]

Well, what I'm thinking is that they have many people on auto pay now that they are hoping that there are enough people who don't pay that much attention to the little details of their bill and it will slip by them. Dish will eventually have a small notice inside the bill and say that they did notify thier customers, so if you didn't pay attention, then your screwed. It's like when a newspaper makes a mistake and they print a retraction but it is buried deep inside the paper where nobody really sees it.

 

[Jim S.]

Why would you have to?

If they delete the HD channels from my subscription, won't my receiver delete the timers for those channels?

 

[jwgreen68]

So worse case, drop Gold+Plat HD, $5 downgrade fee, and sign back up tomorrow. Worse I would be out is the $5 and a few hours of HD. Potentially save $5 first month though, and $10 after? Guess I'll wait til closer to midnight until I pull the trigger on this one.

There's a very easy and scientific way to answer this question..........

 

[tigerfan33]

I just hope I get the same chat csr tomorrow (fat chance) that I had today. Who knows what kind of info. these csr's will have for us tomorrow.

 

[peano]

Time to get out the Ouija board. You'll get better answers.

 

[GordonR]

Confirmation here that you can drop Platinum HD today and get Platinum HD free starting tomorrow.

Please wait while we find a representative to assist you...
You have been connected to (03) Mike U..
(03) Mike U.: Thank you for being a valued DISH Network customer, I will be happy to assist you today. Please give me 2-3 minutes to access your account and review the information you have already provided.
(03) Mike U.: Your patience is greatly appreciated.
(03) Mike U.: For account security purposes, could you please verify the name and address on the account?
(03) Mike U.: Thank you for verifying
(03) Mike U.: I have made the changes on your account and removed Platinum HD from your account.
David: If I call back tomorrow will I be able to add Platinum HD for free.
(03) Mike U.: Let me check that information for you.
(03) Mike U.: Thank you for your patience.
(03) Mike U.: Yes, you can get Platinum HD with Gold HD of $10.
David: Thank you for your help
(03) Mike U.: You're very welcome.
(03) Mike U.: You are all set

 

[long_time_DNC]

Okay, there is no more platinum pack after tomorrow , but there will be an HD + Platinum pack for $10.00 starting tomorrow. So if you call tomorrow and say you want the HD+platinum pack for 10.00 you should be able to get that pack ,as it would be an easy switch from HD to HD +Plat. IF not DISH has lost their last marble . I can't see them offering a $10.00 discount to only new subs and those who don't have hd yet, but screw over all their existing sub base by continuing to charge for plat pack that no longer exist after tomorrow. Come on even DISH can't be this stupid?

This is one of the stupidest things I've ever heard of. I have HD+Plat and as of tomorrow, Platpak no longer exists, right? But they're still going to charge me $10/month for it even though the package no longer exists, while new subs and those who add HD get the non-existent package for no additional fee?

Do I have this absurdity nailed down now?

 

[Hemi 6.1]

I'll look into it Tomorrow, But Account Specialist claims the platinum package goes live for HD customers on August 5th. Not sure if thats true , again it is a E* employee that might not know anything, But that would make more sence then a Saturday. Whats Funny is the 5th is when WFN HD free preview is over. So something tells me not to expect much tomorrow, and the 5th seems more likly.

 

[KAB]

Since I'm not a Dish Bitcher and Moaner, I'm just going to go to bed and get platinum tomorrow OR on the 5th. Works for me. Good Night Everybody!!(Though I'm sure there are a dozen or so who won't sleep at all tonight).

 

[Rangers484]

Since I'm not a Dish Bitcher and Moaner, I'm just going to go to bed and get platinum tomorrow OR on the 5th. Works for me. Good Night Everybody!!(Though I'm sure there are a dozen or so who won't sleep at all tonight.

Isn't it only 7pm in Indy?

 

[KAB]

Isn't it only 7pm in Indy?

8pm (we ditched Daylight Savings 2 years ago). Didn't say I was going to bed RIGHT NOW.