Dish messing with Voom, All are now HD-Lite 1280x1080i: Discuss this issue HERE!

Spike starts the chant:

FIBER OPTICS, FIBER OPTICS! Bring it on....

Could it be that the 129 satellite is so poor that they had to do this in order to get all of the VOOM channels on that satellite. Otherwise there is really no reason for this.
 
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I changed some switches around so I could check 129 also, I will see if they are still identical mirrors of 61.5

99% sure they still are though

-Gary
 
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so far I see the headers are different on 129, all Voom headers on 129 read 18 Mbps instead of 16 Mbps listed on 61.5

this is useless info though, but I don't know why they would be different if they are exact mirrors

-Gary
 
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Good lord...the channels look like crap now. :mad:

I fired off my email about it, though it probably won't do much good if they've already struck this deal over resolution. :(
 
Smith said:
HokieEngineer,

All your pictures came with a resolution 1114x631, I don't see any difference.
Could you next time provide at least satellite position to your reports ?


Check to make sure your browser doesnt auto resize images. If you right click and save as, they should be 1920x1088. I had the same problem with IE resizing them and getting 1114x631.

All the voom caps came from 61.5, I briefly looked at 129 but they looked the same. Gary, I did notice the discrepancy with the headers, but like you said that doesn't really mean much.
 
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Good lord...the channels look like crap now. :mad:

I fired off my email about it, though it probably won't do much good if they've already struck this deal over resolution. :(
 
goaliebob99 said:
I emaile dish quality and no responce back so far.. :)

Dont expect much of a response...I just got this back from mine:

Thank you for taking the time to comment on the quality of the Dish Network. We have received your email and will be looking into the concerns you have identified. Your comments are important to us. Through our own cutting edge technology and your feedback, we will continue to improve the already superior quality of our service.

This email address is primarily for service quality issues to aid the Quality Assurance Team in the continuing effort of providing our customers with the best possible picture and sound. While each comment is reviewed, due to the amount of email that is directed to our mailbox, we can not respond to each individually.

(deleted paragraph of email links)

Again, thank you for the feedback.

Sincerely,
Dish Network Quality Assurance Team
 
Yep I have spoken with them alot in the past, even revealing all that I do and can see when stuff is changed, talking to them about 1280x1080i and everything

they assured me that all Voom would be going to 1920x1080i eventually, this was back in sept. last time I spoke with them, obviously that was not the case :(

I have emailed them when audio errors started on Showtime HD before and they have confirmed and fixed them

all in all Dish Quality conversations have been great

-Gary
 
This is why I hope Voom 21 ends up on my cable system (but I'm not holding my breath). Even those few channels I have in common between cable and Dish (ESPN HD, DHD, HDNet etc.) look a little better on cable.
 
Hey at least all the e-mails to quality dept will cause them to create a template to reply to them with :)
 
Responce!

Here is the responce I got from Dish, same ol, same ol, bla bla bla!


Thank you for taking the time to comment on the quality of the Dish Network. We have received your email and will be looking into the concerns you have identified. Your comments are important to us. Through our own cutting edge technology and your feedback, we will continue to improve the already superior quality of our service.
This email address is primarily for service quality issues to aid the Quality Assurance Team in the continuing effort of providing our customers with the best possible picture and sound. While each comment is reviewed, due to the amount of email that is directed to our mailbox, we can not respond to each individually.
To better serve you, we also have the following electronic mail resources that can be utilized:
Customer Service, billing and programming issues can be addressed to feedback@echostar.com
Charlie Chat Questions or comments can be addressed to charliechat@echostar.com
Our World Wide Web site contains a large amount of information that may also assist you in getting your questions answered. Our web site is located on the internet at<http://www.dishnetwork.com/>.
Again, thank you for the feedback.

Sincerely,
Dish Network Quality Assurance Team
 
I think they must be planning to be adding 2 HD channels to those 4 channels that are 2 / TP. And since dish has some pre-conceived notion that they can't have 3 HD channels with 1920 x1080i on a transponder, they lowered the res to 1280. I say all that cause if you look at table layout the put up for the 11 ghost channel the 129 and 61.5 channels do not match up, so those will probably change and 2 channels will join the monsters annd animania transponers, since 21 channels fits evenly at 3 channels / tp
 
This HD Lite is like a disease that won't go away. On DirecTv I do not watch any HD channels for this same reason and now that VOOM is going the HD Lite route it just makes me mad because there's no other service provider who can give me what I pay for. I am still emailing people I know from every angle possible and directing them to this thread to let them know how we customers feel about being cheated of true HD programming.

I suggest you all to keep sending emails an complaint about this. The more 'they' hear hopefully the more 'they' will pay attention. I won't give up yet. I will keep the good fight. :)
 
I dropped an "email of concern" to dishquality, citing that my VOOM channels don't look quite as good as they did before. And stating that picture quality is very important to me.

I'm not going to cancel Dish immediately because of this. I think it is better to lobby for a change. Our best chance to get all of the VOOM channels in high res is through Dish.
 

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