DirecTV Sent Me 2 HD Receivers & I Only Ordered 1

[DodgerKing]

DirecTV sent a tech out to replace my SD TiVo with an HD receiver. They gave me an H20-600. It ended up having overheating problems so I called to have it replaced. A tech came out 2 days later and replaced my H20-600 with an H21-200. Now today on my porch is another H21-200 that they shipped to me. I guess something got screwed up in the order?

Now I have 2 H21-200, and I only need one. I checked my account on-line and it shows this one was shipped to me, but they have no record of the other H21-200 that I am currently using. Do I send it back? Will they charge me if I keep it, even if I do not use it and my account shows this one as given to me for free?

 

[Joe The Dragon]

Best to call.

 

[DodgerKing]

I know. But if they only have record of me having one....

 

[NutFlush920]

Could always activate it. Replace an old receiver with a HD one.

 

[johns70]

Is this stealing ?

 

[DodgerKing]

FedEx is picking it up tomorrow. Called them for a return to sender. I don't want to deal with charges later, I have no use for it, and it is considered stealing in my book.

 

[DodgerKing]

Is this stealing ?

Morally, I believe it is. That is why I am sending it back

 

[ryotgz]

Morally, I believe it is. That is why I am sending it back

Keep your paper work. Don't let your good intentions bite you in the rear later when they say they never received it.

 

[DodgerKing]

Keep your paper work. Don't let your good intentions bite you in the rear later when they say they never received it.

I don't have any paperwork. Will FedEx leave a receipt when they pick up the package from my porch?

 

[iceturkee]

if you have the tracking number, you can go fo fedex's website and print a copy of the transaction after they have pu the box. also, if they are sending you a return kit, there will be a peferorated lablel which part can be retained for your records.

 

[Rey]

either way DK they would've tracked it back to you and there would've been a charge.

 

[Jimbo]

I don't have any paperwork. Will FedEx leave a receipt when they pick up the package from my porch?

The return label has a area on it that you keep for your use.
Was there not one inside the box when you opened it, take a close look at the paperwork that was in the box.

 

[DodgerKing]

The return label has a area on it that you keep for your use.
Was there not one inside the box when you opened it, take a close look at the paperwork that was in the box.

I did not open it.

 

[ryotgz]

I would at least try to obtain a tracking number for the return. Maybe leave a note for the fedex to leave some sort of receipt or tracking info. When I drop off a prepaid package at fedex, they give me a "receipt".

 

[DodgerKing]

I would at least try to obtain a tracking number for the return. Maybe leave a note for the fedex to leave some sort of receipt or tracking info. When I drop off a prepaid package at fedex, they give me a "receipt".

I have a tracking number