Dear Scott,
Thanks so much for your interest in the current situation with News Corp. and Fox. Please be assured that we are taking this situation very seriously and making every attempt to find a resolution that won't increase your monthly bill.
You may not know this, but we already provide News Corp. (the company that owns Fox) nearly a billion dollars a year for their channels, and we have no problem continuing to compensate them reasonably going forward. But it's simply unfair for News Corp. to demand a 40% increase for the same networks you enjoy today. Given the size and scale of DIRECTV, we're able to negotiate volume discounts with programmers on your behalf. Unfortunately that's not the case with News Corp.'s most recent demands, and if we don't take a stand now, your monthly bill will increase substantially.
I know these carriage disputes are frustrating for all our customers. We would much prefer to focus on providing you with our industry leading service, but unfortunately these types of disputes have become commonplace in the television industry. More and more programmers are demanding outrageous fee increases. No cable, satellite, or Telco-TV provider is immune from these situations; we all face them regularly from channels attempting to extract more money from good customers like you.
We hope to resolve this matter quickly, and I am personally sitting at the negotiating table fighting on your behalf. News Corp. and Fox have followed their typical pattern, and are trying to blame DIRECTV for this situation. They have also run TV spots and print ads warning customers they may soon lose their local Fox broadcast stations. Please don't believe any of this hype; it's simply not true. I want to stress that local Fox broadcast stations and Fox News Channel will not be affected at this time.
I know you would never accept a 40% increase in your monthly bill in any economy, let alone this one. It's simply outrageous. We greatly appreciate your understanding and patience. If News Corp. would simply recalibrate their rate demands to something reasonable, we could quickly come to a resolution.
Thank you again for your patience and support as we continue to negotiate on your behalf.
Please continue to visit OurPromiseToYou.com frequently as it is a great resource to keep up with the latest information on this issue.
Sincerely,
Mike White
President and CEO
DIRECTV