It is so nice not having to worry about a two year commitment with either Directv or Dish Network.
New customer promotions with Charter here ALL require a commitment. Just like DISH or Direct you can bypass the commitment and pay more. Existing customers can move up to Spectrum Triple play apparently with no commitment but like so many Cable websites it is nearly impossible to see exactly what you want to.
I don't think Charter is terrible and like so many others I have their internet service and it is quite fast. It does go out like Cable TV would in wind storms, snowstorms or car accidents when wires come down. But overall relatively reliable.
That said the devil is in the details. I can only go by what my Charter (If I had it for TV) says about the contract.
"2. Termination and Early Termination Fee. You may terminate this Bundle Package at any time by calling Charter. If you terminate per Charter’s 30-Day Money-Back Guarantee, or rescind this Bundle Package Service Agreement according to rescission rights granted under applicable law (see “Notice of Cancellation” form), no termination fee, equipment, installation or service fees will be charged.
If this Package is terminated by you or due to your non-compliance after the first thirty (30) days and prior to the expiration date of the commitment period, and without you signing a new 24-month term agreement, you agree to pay all charges and costs incurred through the date of termination plus an early termination fee of up to $150 (the amount of the early termination fee will decrease monthly over the term of your agreement). In the event your Bundle Package is terminated, but you do not disconnect altogether from Charter, you will pay standard monthly prices for all services provided following termination.
Upgrades: You may switch to a different Price Guarantee package without incurring an early termination fee if you enter into a new 24-month term agreement. You may upgrade any TV or Internet service as an add-on to your existing Bundle Package without incurring an early termination fee as long as you pay any additional fees due with such addition."
(This is from a very recent mailing from them)
Note that with DISH you can downgrade to a different package without needing to extend the commitment. You just start getting the discount for that package. I can go on with other added costs but the point is made that when I see how wonderful Cable is I remind myself of the details and ending cost which is WAAAAY more than what I pay. And Charter is not the worst. I don't think they compete much with TWC and given the choices I would rather have Charter as a choice than many other Cable companies.