Yeah, my parents' house is still getting 30Mbps even though their area bumped up to 60Mbps years ago. This is because I had them by their own modem back when Charter used to charge a monthly fee to rent one from them. It definitely paid for itself before Charter removed the rental fee but now it's outdated and holding them back. I've been meaning to go into our local Charter office and get them an up to date modem but until recently they weren't streaming any video or doing anything that needed more than 30Mbps.
Charter Spectrum Speed Increases
- Thread starter EarDemon
- Start date
- Latest activity Latest activity:
- Replies 78
- Views 18K
-
Server Issues. We are very aware that there have been system issues the past few days. In troubleshooting the system, it has been determined that the issue is at our provider and is hardware related. As of 12:05 PM ET our provider has moved us to a new server.
Things seem to be running better on this new server. However in trying to diagnose the issue (before finding out it was a hardware issue) we made some system changes which we need to undo. So if you find any issues or errors please let us know in the Operations Center Forum.
Thank you for your patience! Sorry for the issue!
CLICK THE X IN THE TOP RIGHT CORNER OF THE BOX TO DISMISS THIS MESSAGE
Yeah, my parents' house is still getting 30Mbps even though their area bumped up to 60Mbps years ago. This is because I had them by their own modem back when Charter used to charge a monthly fee to rent one from them. It definitely paid for itself before Charter removed the rental fee but now it's outdated and holding them back. I've been meaning to go into our local Charter office and get them an up to date modem but until recently they weren't streaming any video or doing anything that needed more than 30Mbps.
What I like is with the Silver package that is $20. more you get more HD basic channels plus the HBO/Cinemax/Showtime channels,the Gold package for $20. more you get even more HD basic channels plus the Movie Channel/Starz/
Starz Encore/Epix channels.Then my cable box upscales the picture to 1080p/60.
I'm in Central/Southern California and I get charged $69.99 for 60MB/5MB,I'm in my 2nd year and they are giving me a $15. credit for WiFi and a $23.credit for having the Gold package.
So am I happy? Oh Yeah!
When that WiFi credit expires I strongly recommend buying your own WiFi router instead of paying them a monthly fee to use their WiFi. I wanted a better router than what they provide and I don't want to pay their ridiculous monthly WiFi fee so they gave me a standard modem instead of a combo unit.
Renting their router for $5 ain’t bad considering Comcast charges $11.
But $5 is still $5 when you can buy a good router for $100 or less
What actual internet package do you have ? If you still have a Time Warner plan (with 60mb speed, probably "Ultimate"), you will not increase to 100mb until you change to a "Spectrum Internet" plan.
You may want to doublecheck that advertisement that maybe their business accounts,if not then you would need to go by your local cable store and see what it takes to raise your service to 100MB.Good Luck!
I have never seen a Wi Fi router charge on my bill.
I already have a better netgear wifi router,but when I had AT&T DSL they kept trying to blame my internet problems on my router,when you use their router they believe the problem is somewhere else.
Now if they try to charge me a fee for their modem or wifi router I would have to see how much and go
from there because I am disabled/retired.
here in florida where i live, i have spectrum ultra which is now 400 and i pay $100 a month for it.
It looks like in my area, and the few others I tried pulling up the rate cards for, Charter dropped the price of Ultra by $15. From $105 standalone/$95 bundled to $90/$80. What odd is 60 x 5 is still listed, when to my knowledge that does not exist any more in my area and Ultra is listed as 100 x 10 when it's 120 x 10. I put a call into my friend that's a higher level manager at Spectrum to see what the deal is but have yet to hear back from him. Analog removal happens tonight in my area, so with the bandwidth freed up and having 16 channel downstream bonding for over a year, I would think 300 is just around the corner. 300 Mb for $80? I'll take it versus TWCs 50 for $110. Didn't all the anti corporate yahoos paint this is bad?
Attachments
My neighborhood qualified me for the Spectrum Internet Assist package (even though I am not low income, myself), because the neighborhood is deemed "low income". 30/4 internet for $15 a month... can't go wrong.
Overall, the change from TWC to Spectrum has saved the business I am at, somewhere around $120 a month, and we are getting double the speed TWC gave us (50/5 business class at the time cost $199 with TWC, and a 3 year contract. Switching to Spectrum, we are at $79.99/month everyday price, and getting 100/10 internet).
I think overall, this merger has improved things. Service isn't any worse, and may actually be better than it was previously. I am impressed with how quickly speeds are being increased, and how 400/20 is now available here (which when overprovisioned, gets you close to 500 mbps download... crazy!!).
A lot of good changes over the last year... so yes... impressed with what they have done here.
Overall, the change from TWC to Spectrum has saved the business I am at, somewhere around $120 a month, and we are getting double the speed TWC gave us (50/5 business class at the time cost $199 with TWC, and a 3 year contract. Switching to Spectrum, we are at $79.99/month everyday price, and getting 100/10 internet).
I think overall, this merger has improved things. Service isn't any worse, and may actually be better than it was previously. I am impressed with how quickly speeds are being increased, and how 400/20 is now available here (which when overprovisioned, gets you close to 500 mbps download... crazy!!).
A lot of good changes over the last year... so yes... impressed with what they have done here.
The best thing that ever happened with Charter/Spectrum, is their bankruptcy. They had completely lost their focus, and really did a great turn-around afterwards!
I totally agree. What is the saying, sometimes you have to reach the bottom, to get back to the top?
Before the bankruptcy,all I could get from Charter cable was 89 channels of glorious standard definition TV,no internet,or phone,now with Charter Spectrum we get over 200 HD channels,60MB/5MB internet(faster speeds are coming for residential service),and VoIP phone.
For my home phone service I am using AT&T's Home Base cellular service,which is $20.+ taxes,and
works with my home wireless phones.
I read somewhere that you may have to upgrade your modem to get 100 mbps. My area is supposed to have 100-yet with my old modem I'm still testing at 63-65. Time to pay them a visit tomorrow.
I went into my local Charter office to cancel the TV portion of my package and move back to internet only. When I did this the lady at the counter told me she could provision me for 100Mbps service now since I only have internet. I asked her why that matters when they were advertising 100Mbps service all over their store.
She explained to me that the reason I didn't have it before was because I was on NPP (new customer promotion pricing) instead of SPP (Spectrum promotion pricing). She said you have to be on SPP to be provisioned for 100 Mbps service.
I am not a new customer and my area has always been owned by Charter. I was still getting promotional pricing because I called to ask for it every year though. I was getting $30 off my TV and $10 off my internet. Apparently this is what was keeping me on NPP and 60Mbps instead of Spectrum promo pricing and 100Mbps. Just something to keep in mind for those of you who are still waiting for the upgrade like I was.
She explained to me that the reason I didn't have it before was because I was on NPP (new customer promotion pricing) instead of SPP (Spectrum promotion pricing). She said you have to be on SPP to be provisioned for 100 Mbps service.
I am not a new customer and my area has always been owned by Charter. I was still getting promotional pricing because I called to ask for it every year though. I was getting $30 off my TV and $10 off my internet. Apparently this is what was keeping me on NPP and 60Mbps instead of Spectrum promo pricing and 100Mbps. Just something to keep in mind for those of you who are still waiting for the upgrade like I was.
I don't know how to get to the bottom of what's REALLY available in my area, but here's what I'm up against with Charter. We've been a 13-year customer at our radio station, and my UPLOAD needs are growing. Download at 60 is "okay." But, the next tier they offer takes my static IP service from $75/month to $199 and only serves a higher DOWNLOAD to us, with really no improvement in the 3-4 meg upload. Yet, I hear rumblings that residential customers can get 100 down/10 up for less than we pay for the sub-standard service they tell me is no longer "offered."
I'd happily separate my apartment from the station's network, all in one building if I could move my apartment on to 100/10 but I can't get a straight answer from anyone on adding a residential billing to my existing address for just the apartment! And, a jump on the "business" side of that kind of money is a real insult to existing customers when they offer BETTER to "new" businesses which may not even SURVIVE the amount of years we've been loyal to Charter/Spectrum.
All I'd ask is a straight answer and a reasonable price for either my company or me personally vs. raking us over the coals while giving NEW customers the world! It's just not RIGHT. (and, you can't get ANYONE to answer what is really available at this address if we order residential!...yet we're in a residential neighborhood, and we really DO have a residence in the station!)
Frustrating!
I'd happily separate my apartment from the station's network, all in one building if I could move my apartment on to 100/10 but I can't get a straight answer from anyone on adding a residential billing to my existing address for just the apartment! And, a jump on the "business" side of that kind of money is a real insult to existing customers when they offer BETTER to "new" businesses which may not even SURVIVE the amount of years we've been loyal to Charter/Spectrum.
All I'd ask is a straight answer and a reasonable price for either my company or me personally vs. raking us over the coals while giving NEW customers the world! It's just not RIGHT. (and, you can't get ANYONE to answer what is really available at this address if we order residential!...yet we're in a residential neighborhood, and we really DO have a residence in the station!)
Frustrating!
Charter is running ads in Austin saying that they’re now offering 200Mbps as their base speed and also now offering gig service.
This sounds like you're referring to Time Warner business-class services - those sucked as far as the speeds offered and the price charged. Nonetheless, they no longer exist for new sign-ups (or even switching to). Charter only offers 100/10, 200/10, and 300/20 speeds on business-class now. Based upon a random house address I found in Ionia, they're offering those (3) tiers as well.
