Can't access acct info online

[acker1]

For the last week I haven't been able to access 'my account' on DISH Satellite TV Packages From $19.99. Ask About HD Free For Life.. I can get to everything else on that page. I get this:

"The requested URL was rejected. Please consult with your administrator.

Your support ID is: xxxxxxxxxxxxxxxxxxxx (the x's are mine)"

Thought that maybe the site is down but it's been a week. I am logged in: "Welcome back, DICK AND KAY". If I click on "log in" I get the same message but different support ID #.

Thanks
DICK

 

[ZachS@DISH]

Can you please PM me your account information? I was able to log in to my own account with no problems earlier.

 

[acker1]

PM sent.

 

[MaryB@SlingTV]

PM sent.

Zach has left for the day but if you would like someone from the night team to assist then please PM Matt, Raymond or Myself. We can check your account for you right away!

 

[acker1]

Thanks but I ended up sending 3 PMs as things kept happening as I was checking things out. Unless--one of you has access to the PMs.

DICK

 

[LouF@DISH Network]

Thank you for making us aware of this. Can you PM your telephone number on your Dish account to me so I can take a look into this for you, please? I will see what is happening with the customer service application and may need to reset it for you.

LouF.
Internet Response Team
DishNetwork, LLC