I can access the links and most things to do with software internally. There's not a way to force the receiver to update to a higher version (an example of an exception would be a new receiver with factory s/w). A lot of times when we roll out new s/w versions, they don't go to all receivers, they only go to a certain number. If the partial s/w release has no big problems, then we do a full release. If your receiver is not on the list to get the new s/w, it's not going to get it. When new s/w is released, Scott normally has the info at DISHsupport.com.