You got very lucky ...Before the merger I NEVER got an out of the country rep, now that's all I get
I've been told it depends on what time of day you call, but I haven't verified that.
You got very lucky ...Before the merger I NEVER got an out of the country rep, now that's all I get
last year, they sent emails out to tons of people for free sunday ticket, watch your emails
I like the $60 off per month more than the ST ...Couldn't get it free, but got the Max for 25% off, so basically price of the regular ticket, plus $60 off a month for 12 months, no commitment required.
Yeah I figure the $60 offsets what I'm paying for NFL ST, plus it's for 12 months not 6, so an extra 6 months of $60 off is nice.I like the $60 off per month more than the ST ...
If I got that, I wouldn't need free ST.
I like the $60 off per month more than the ST ...
If I got that, I wouldn't need free ST.
Actually it wasn’t as retention dept gave the 60 off but said no specials for NFL ST, I got the 25 percent from the NFL ST dept.I'm pretty sure it's a package deal. I jumped on it yesterday.
I still have a year left on my contract (with all the discounts expiring this month) so I thought it was a very fair deal considering I have no leverage at all.
Actually it wasn’t as retention dept gave the 60 off but said no specials for NFL ST, I got the 25 percent from the NFL ST dept.
Yes, that is exactly why ....
Try going on the D* website and do a Chat and see what they have to say.
I use chat more than calling in anymore.
I just went to the D* page, which took me to the option for ATT or D*, chose D* ... then when I get to the D* page, scroll down to the bottom, under the "Help Center" then Contact tab... Contact comes up and 1st thing on the left side is CHAT ... very quick, always there.After being assured that Sunday Ticket was removed, when my bill showed up today it was still on there. On the Programming page it has been removed, but they did not remove the bill. I was going to try the chat, but I have no chat link on the contact us page. Every goes thru combined billing thru AT&T when you have both AT&T Fiber and Directv. They refuse to transfer you to a Directv person. It is the most frustrating thing I have dealt with. I'm now waiting to be transferred to an NFL specialist. 9+ yrs and I'm about gone in October.
I just went to the D* page, which took me to the option for ATT or D*, chose D* ... then when I get to the D* page, scroll down to the bottom, under the "Help Center" then Contact tab... Contact comes up and 1st thing on the left side is CHAT ... very quick, always there.
Thats interesting, i use it quite often ... i will say its a pain originally because the Virtual Assistant wants to help you ..... i keep telling them i want a LIVE person and i get one once it decides it cant help me.Chat choice is there, but no active link to make it work.
It's frustrating because I would have tried the chat, It says Chat with us, and there's no way to connect to the chat.Thats interesting, i use it quite often ... i will say its a pain originally because the Virtual Assistant wants to help you ..... i keep telling them i want a LIVE person and i get one once it decides it cant help me.
Well, the 60 off p/m covers the ST cost ...It's frustrating because I would have tried the chat, It says Chat with us, and there's no way to connect to the chat.
Once the NFL person got a credit for me, she transferred me to a retention person, the department the combined billing people told me I couldn't speak to. They have no offers no Sunday Ticket, but I did take a $60/month credit she offered. We'll go from there. I have an HR-44 that's I think is about to crap out and I dread dealing with that now, Especially with losing the shows my wife has recorded on there.
Well, the 60 off p/m covers the ST cost ...
I would recommend watching whatever you can ... soon, if you think its going bad.
Fwiw, I just tried the Chat again and it went right away .... I did notice that it did have a tab that said "Chat Available".