My H3 went through a software update last night. I know this because the Home Media app in the main menu, which I use on a daily basis, has changed location and now there is a new message app. I also know because now none of the timers for local channels are running. I have daily timers for: 4am network newscast; 7am CBS Morning News; 10am The View, 5:30pm NBC Nightly News. None of these are showing up on the scheduled recording rundown. Only thing showing up are the timers setup on cable type channels, No local broadcast channel timers show up. All the daily local timers along with 3 primetime shows for tonight are no shows for the rest of the week which is ending on Monday. There should be a weeks worth so it should have a schedule through Wed. It's not a case of my timer list has been wiped out. All timers are still in the timer list.
It is always wonderful talking to Dish Tech support. They apparently have the India call center thing going. The combination of the India accent, the VOIP line to Bangor and my ears not being what they used to be make it very difficult to understand what they are saying. Apparently I'm going to have to wait 48 hrs before I can talk to someone that isn't reading off of a script. They were saying that maybe we need to replace the box??? The box has been running fine, no recording errors, everything being recorded up until the software update last night. My rep seemed to think software had nothing to do with the recording of the programs, it's a box thing???? When you try to setup a recording on the guide for local channels it sets up as a manual recording. It's titled as the channel and time, not the programs name (i.e. NCIS etc.) If you setup a recording on a cable channel, it works like it should, giving you the "record this" and all other recording options.
Anyone else having this problem? or am I the only one in the world that this is happening to. Hopefully Dish hasn't dropped support in it's guide for OTA tuners.