I waited two months for my voom to be installed, 5 no call no shows, everytime I called a csr I was told that there had not been enough subs in my area for the installer to drive here from phoenix, In the end I finally got installed, been loving va va voom ever since, my jaw hit the ground when I saw hdnews 'first channel I tuned' realized what all the hub bub on high def was all about... Its well worth the wait!!