I have had this DUO since it came out, three years ago (as far as I know). I was impressed enough that I bought a second one for the livingroom two years ago when I moved here to Arizona from California.
I have never had a problem with the unit freezing as you say.
Go into your main menu, right click three times (Utility). Up click once, or down click three times, that will get you to Factory Default. Click on that, this will wipe your entire memory and allow you to clean everything, even the bad from your memory.
Go to the Conaxsat home page (Conaxsat.com) and download the newest updated bin for the DUO, unzip that and put it on a mem stick. Put the memory stick into the front usb, and upgrade your duo.
Hopefully you would have remembered to write your settings (rather than save them) so that you can reload everything.
This will give you a brand new updated Conaxsat DUO.
I mention writing your setting down, if you save your settings to a memory card or stick, you'll be right back where you started if you save everything and reload everything after doing a factory default.
NOW, once you get everything set up the way you want it, save THAT setup and transfer it all your computer, if you ever have another problem, you can transfer all info back to your DUO.
Finally, rescan your sats, and your done.
I hope this is info you can use, and if you have any more trouble, feel free to PM me and I'll see what I can do to help.
The only other problem you may have had was how you set up the physical connections, if you are using a motor and disecq, you need to (as memory servs) connect the motor between the disecq and receiver.
Photto
I have never had a problem with the unit freezing as you say.
Go into your main menu, right click three times (Utility). Up click once, or down click three times, that will get you to Factory Default. Click on that, this will wipe your entire memory and allow you to clean everything, even the bad from your memory.
Go to the Conaxsat home page (Conaxsat.com) and download the newest updated bin for the DUO, unzip that and put it on a mem stick. Put the memory stick into the front usb, and upgrade your duo.
Hopefully you would have remembered to write your settings (rather than save them) so that you can reload everything.
This will give you a brand new updated Conaxsat DUO.
I mention writing your setting down, if you save your settings to a memory card or stick, you'll be right back where you started if you save everything and reload everything after doing a factory default.
NOW, once you get everything set up the way you want it, save THAT setup and transfer it all your computer, if you ever have another problem, you can transfer all info back to your DUO.
Finally, rescan your sats, and your done.
I hope this is info you can use, and if you have any more trouble, feel free to PM me and I'll see what I can do to help.
The only other problem you may have had was how you set up the physical connections, if you are using a motor and disecq, you need to (as memory servs) connect the motor between the disecq and receiver.
Photto
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