942 Help, Smart Card

[thestob]

watching TV tonight and the following message comes out of nowhere

"You are attempting to use a version of smartcard that is incompatible with this receiver."

I've never touched the "smart card" or anything like that ...

now all I get is that error message when I turn on the receiver....tried unplugging and rebooting, etc. ....

any ideas?

 

[Smith P.]

you are in big trouble - time to call Dish and convince

 

[garys]

Does the 942 have a physical card or is it built in? Check to see if card is inserted correctly.

 

[stone phillips420]

built in

 

[thestob]

Update

I called tech support. They took me through the troubleshooting steps, determined I needed a new 942. Said they would be shipping one out ASAP.....decided to plug the "broken" 942 in tonight ...and it booted up and works fine....so who knows ...

 

[riso]

Awwwww, Gotta luv Dish's receivers!