921 Weekly rebooting req'd

[Henry Taubert]

If the problem that I am having has been discussed, and I missed it, sorry.
Problem is when watching hd signal and trying to switch back to non hd, it won't go to std.
Sometimes it's the opposite. It won't switch to hd from std.
Only way to correct problem is a power button reboot.
Occurs at least once a week.
Is it my receiver or is this happening to others???????

 

[dfergie]

Mine has been very stable, Is this problem since the latest software download L2.72?

 

[Henry Taubert]

Time flies

it seems like this has been reoccuring for at lest 3 or 4 weeks, but not more than that. Sorry I can't give exact date of first occurance.

 

[dfergie]

Latest download was in late Oct...The stuck aspect bug has been noted by other people. Hopefully the next software download will fix for the 921 folks with problems.

 

[DERRICK]

I'm In The Same Boat, But This Weeks Problem Seems To Be No Guide To Display Listings. But A 2 Min. Reset Process Solves The Problem.
Im Seriously Thinking Of Getting Something That Can Record 2 Ota Hd Channels At The Same Time. Anybody Have A Solution To That?

 

[jergenf]

The stuck aspect ratio bug has been around for quite some time. I've had my 921 since Dec 04 software was L211 and that's when I first noticed it. They say that they're working on it but until that actually happens, all you can do is reboot.

 

[CUBldr97]

I also have to reboot weekly in order for the timers to stay on the right day. Everysunday the timers get a day ahead of themselves. Dish tech support is no help.

 

[SimpleSimon]

I also have to reboot weekly in order for the timers to stay on the right day. Everysunday the timers get a day ahead of themselves. Dish tech support is no help.

Your 921 should be rebooting itself nightly.

Use the PiP window position to determine if it's happening. After reboot the PiP will always be in the bottom right corner, so move it elsewhere, and if it resets, the box has rebooted.

 

[jergenf]

This is a known bug that has not been fixed by software updates. Known as the "aspect ratio bug". As you stated rebooting is the only cure but you should only need to do a push button reboot when that or any other known bug appears.

 

[SimpleSimon]

This is a known bug that has not been fixed by software updates. Known as the "aspect ratio bug". As you stated rebooting is the only cure but you should only need to do a push button reboot when that or any other known bug appears.

Untrue. Some of the bugs require a hard (pull power) reboot, and in fact, some 921s sometimes won't come back up from a front-panel reboot, and then require a hard reboot and some prayers.

 

[boy921]

I'm discovering that I have better luck with my weekly timers firing correctly if I put the 921 in standby mode then do a power cord reboot. For some reason the power button reboot is not as effective and I rate it at about the same as the auto-reboot.