I started receiving the update today and when I went to check the status of it on the Update screen, I noticed that it only got up to step 7 out of 21. Then it started to go into some loop which caused it to keep on starting over and it never seemed to get past step 3 again. I did a reboot and when I checked the Software Update screen it said that there are no updates available. I am still stuck on L1.12. Is there anyway for me to prompt the download to start again? Or do I need to call Tech support and have them send me a hard software update signal?