After nearly a month of our D* installers having incorrect work orders, rescheduling multiple times, incomplete installs, and failing to call ahead when coming, they now say that they are out of stock of the 18" round dish that we need to get the local channels on the 72.5 satallite. I've spent countless hours on the phone over this upgrade offer and I've so far I've gotten the R15-100 and an R10 or 11 second receiver installed but no local channels. D* finally offered to reimburse me if I could find a 18" round dish and install it myself. So, I've got the dish mounted, aimed at 160 / 36 for the 72.5 Sat (I'm in the Wausau WI area), connected to the 4x4 multiswitch and have verified that the LNB is operational.
My problem is that the R15 or the R10 (or is it R11? I forget) will not pick up the 72.5 satalite during auto-config so I can fine tune it. Do these units need a forced firmware upgrade? Codes entered somewhere to allow a second satallite search? Do I have the dish pointed at the correct azmuth and elevation?
The 101 feed works fine and the locals are indeed activated, I get channel 14 on the 101 sat and no errors on the Wausau local channels, just a black screen.
Help!
Thanks,
Jim
My problem is that the R15 or the R10 (or is it R11? I forget) will not pick up the 72.5 satalite during auto-config so I can fine tune it. Do these units need a forced firmware upgrade? Codes entered somewhere to allow a second satallite search? Do I have the dish pointed at the correct azmuth and elevation?
The 101 feed works fine and the locals are indeed activated, I get channel 14 on the 101 sat and no errors on the Wausau local channels, just a black screen.
Help!
Thanks,
Jim