5/8/2009 9:04am - Uplink Activity Report - 21 changes

[rwjga]

I am in the Atlanta market, and Dish does give us WPCH in HD (Channel 17). Are you out of market?

Yes, Direct has, or so I am told, the Braves games on in the SE

 

[el_guapo]

Thanks kb7oeb this worked great, I like to avoid dealing with Customer service humans as much as possible.

 

[BobMurdoch]

Or .... *gasp* .... just wait. They will show up, it just may take the overnight restart/download.

Then again, since so many of Dish's uplink people "monitor" this site, they're already aware of this "issue" by now and will do something about it (right ?).

I don't think waiting will do it... I tried waiting when BET got added, and it never came on.... Had to call up a CSR to get the account hit again a few days later and it worked right after that.

 

[JKElect]

Its been a while but you tell the dish phone system you have an error message, give it the error number reported on the not subscribed message, when it asks tell the computer its a channel you should receive and it will send a rehit.

Thanks for the info. This worked great for me too. The channels poped in 10 seconds after the re hit.

 

[fmanfr66]

Got on-line with CRS. This way I did not have to talk to someone live. They Just did an authorization re-hit. Two minutes later I had FX and Speed. Also I got Bet from weeks ago.

I have top 250 plus gold hd.

 

[dennispap]

OK Now what will everyone complain about? Seems like most of the HD avails are now here!:up

No MLB-HD

 

[socalpanman]

So FX and Speed are the only ones Gold HD
Everything else is Platinum. So the online support says and what I see on my TV.

 

[smoeke]

woohoo ,speed hd, and htere is an F1 race on this weekend, time to reset my timers

 

[stimpson]

Not getting any of these. AT250 Gold customer. Check swith 2 times no help.

 

[tigerfan33]

Not getting any of these. AT250 Gold customer. Check swith 2 times no help.

Make sure the channel are not locked.

 

[stimpson]

Make sure the channel are not locked.

Menu showing unlocked. Thanks

 

[Hemi 6.1]

Not getting any of these. AT250 Gold customer. Check swith 2 times no help.

Try Unplugging your receiver for 1 minute., If that doesn't work , You might have to call E* for a rehit.

 

[stimpson]

Try Unplugging your receiver for 1 minute., If that doesn't work , You might have to call E* for a rehit.

Unplugged it, called them and they had me do the same crap, check switch, unplug ect, no mention of a rehit.

 

[JohnH]

You have to contact DiSH Network for a rehit.

Are the channels in red in the 9400-9500 range?

 

[stimpson]

Only speed and FX in that range, and showing red.

 

[Hemi 6.1]

Only speed and FX in that range, and showing red.

So you have Classic 250 with HD Gold?

 

[curlysir]

It is amazing that the CSR and Tech support still don't know about the addition of these HD channels. I just got off the phone with the CSR and the pass on to the tech support. Neither of them knew about the addition of the channels. Asked me where I had seen anything about the addition and I told them it was on several press releases on the internet. Put me on hold for several minutes and then had me reboot the receiver after they sent the update. I now have Speed HD, FX HD, and BET HD. I am on the classic Gold 250 plus HD. I did not have to reboot 1 of the receivers, It showed up when I turned it on. After the update they are on 150 HD and 136 HD as well as 9468 and 9475.

It might have showed up tomorrow but I didn't want to wait!

 

[Hemi 6.1]

I've never 1 time in the 20 months with E* have I ever had to reset or call E* to receive new channels MY receivers always get the update on their own.

 

[JohnH]

I've never 1 time in the 20 months with E* have I ever had to reset or call E* to receive new channels MY receivers always get the update on their own.

I have one that did and 2 that didn't.

 

[stimpson]

Do they know what a rehit means?