----- Original Message -----
From: Jeffrey Yapp
To: VOOM@yahoogroups.com
Sent: Sunday, January 18, 2004 12:32 AM
Subject: RE: [VOOM] 399
Hi My Name is Jeff and I work in Marketing at Voom. I have been following this group for several months and watched the interactions on the technical side and the input has been very valuable. Thank you.
Now to switch to the topic of the day. We are currently testing several different offers in the marketplace. You seem to have picked up on a couple of the test offers. We have been in a preview period which will be ending on Feb. 29th. We are looking at a number of changes that reflect changes in the competitive landscape and the consumer market place.
We have all watched and been effected by the policies of existing DBS providers that have focused on new customers. We don't intend to let that happen to our subscribers. We value all of our subscribers, and we will work very hard to avoid losing anyone.
We are moving as quickly as we can to finalize our programs. I am hopeful that you will wait until all of the facts before you make any decisions. I am hopeful that once you have all of the facts you will feel that you've been treated fairly. Also, that you have a great product that represents the best value in the HD market.
Thanks for your patience and sorry for any confusion that our test offers have caused.