IIRC, the HR20's manual was just a mistake, if you looked at the outside of the HR20's box (and I have two very early in the cycle HR20-700's and their boxes) it says it can record two programs. If you want to be technical it can record three programs at once, two from DBS/ATSC and one additional one from DoD. As for the R15 getting DoD, it's been mentioned in their financial chats that the DVR Plus receivers would have DoD but DoD has never been an advertised feature of the R15 or mentioned in any of their manuals.
You want to be technical about links for my 921 statement, it has been 4 years and nothing's on the E* web site announcing it. But some more links to back up what I said:
http://www.satelliteguys.us/dish-ne...ssions/6160-s-official-no-firewire-921-a.html
http://www.satelliteguys.us/dish-ne...speaks-about-921-firewire-dishwire-ports.html
http://www.satelliteguys.us/dish-ne...speaks-about-921-firewire-dishwire-ports.html
In the 2nd link even Scott calls them a lier about this. Scott did have a link to a PDF scan of the original spec sheet but that link doesn't work anymore. IN the 3rd link someone was asking E* about a recall of the 921's or offering a discount on the rumored 922 so that shows the box was shipped with the port there. The 921 was shipped with this hardware there to be enabled at a later date but E* found a hardware problem that prevented that from happening.
Now for technical links, please provide the links where DirecTV advertised DoD coming to the R15 or the HR20 advertised being able to record three programs at once?
I think we can both agree that CSR's are many times incorrect in the infomation provided to their customers. But that's different from a company selling something as a feature that will be coming, here's the hardware port on the back of the box and here's the D-VHS decks you can use with it, and then saying we can't make this work, never mind and we're not going to offer any compensation.