xx24 software is here! - 8/24/2022

From our training, just to be clear for you guys, "The files are not available over the satellite. As stated in the update process, you can download the Android software over the internet for Hopper+ Upgrades, not for New Connects. This may change in the future but currently, the Hopper is not able to do this for New Connects, so USB is the only option."
The bold is the key. So, the bottom line is that existing customers can do this upgrade ourselves. (Whether Dish will allow that is another thing entirely, but it is technically possible.)
 
From our training, just to be clear for you guys, "The files are not available over the satellite. As stated in the update process, you can download the Android software over the internet for Hopper+ Upgrades, not for New Connects. This may change in the future but currently, the Hopper is not able to do this for New Connects, so USB is the only option."
Will the Hopper+ require the USB 3.0 port?
 
Just to be clear, brittanygarden is Dish Technical Operations and does know her stuff. If she says pattykay has the andriod software by doing what she did then I have to believe that is correct. When I go to Technician Settings on my Hopper 3 (H324) I see a tile to download ATV software. So, your initial training may be outdated at this point.
The only thing I can go by is what Dish Network is telling us, the technicians, and that’s that the software cannot be downloaded off the satellites.
 
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Revisiting this, brittany was clear that the software did not come from satellite so that means that it came from the internet. So, if you don't have internet hooked up to your receiver you would need that USB to download the software. Of course if you don't have internet there is no need for the software because Android is dependent on it.
Exactly, the very first step in the whole process is to make sure that the hoppers connected to the Internet and that bridging is enabled. If there’s no Internet then nothing else is going to happen, Although, now that I think about it, there is a process to trigger an Internet download. Which I completely forgot about but I don’t think it’s something that the general public knows about.

In fact, the entire process is to make sure the hopper is on the newest software, make sure it’s connected to the Internet, make sure bridging is enabled, the hopper is activated along with the Joeys, Install the Hopper plus which will prompt you to move the HDMI cable from the hopper and south to the plus, and then you trigger the Internet download which is actually two separate downloads and when that is done, it will reboot to the android TV screen where you sign into your Google account.
 
Are you telling me the Joeys can't directly run any app whatsoever?
I get conflicting stories. One side says that the new Joeys will work as regular Joeys without a hopper plus, the other side says that the only apps still have our part of the android TV. At this point I don’t wanna say anything definitive until I’ve actually gone through the process
 
That’s kind of like asking what do Joeys need a Hopper for. The hopper plus is what runs the whole thing

Nope they all run on their own. You don’t need a Hopper Plus for the Joeys to work.

The are pushing the Hopper Plus with Joeys for new customers so they have the same interface and abilities on all the TV’s.

Existing clusters MAY be able to get the android platform without having to get a Hopper Plus as some folks with a Hopper 3 don’t want to lose multiview which is not available on the Hopper plus.
 
make sure ... the hopper is activated
This is a question I have had for awhile. I understand that the Hopper needs to be activated for the initial installation of the Hopper+. My question is: If I then deactivate my purchased Hopper 3, will the Hopper+ continue to work for any apps that are installed? The built-in Hopper apps continue to work even when the receiver is deactivated. This should be the same for the Google Play apps.
 
Nope they all run on their own. You don’t need a Hopper Plus for the Joeys to work.
Okay, so this also raises the possibility that the new Joey 4's by themselves will work as an upgrade for a Hopper Duo or Hopper 1 system. I wouldn't want to see a Hopper 1 try to run a Joey 4, but it sounds like it may technically be possible. This way, at least one TV in the house could have the new Android interface, without needing to replace the Hopper. This is especially important since Hopper Duo has a lower monthly DVR fee. Some Hopper 1 customers may also be grandfathered at a lower rate for the DVR fee, and may not want to lose that rate.

The are pushing the Hopper Plus with Joeys for new customers so they have the same interface and abilities on all the TV’s.

Existing clusters MAY be able to get the android platform without having to get a Hopper Plus as some folks with a Hopper 3 don’t want to lose multiview which is not available on the Hopper plus.
Are they still advertising multiview as an available feature to new customers? I suppose to avoid confusion, Dish could really start pushing Hopper 2's to new customers, since that model doesn't have multiview to begin with.
 
Nope they all run on their own. You don’t need a Hopper Plus for the Joeys to work.

The are pushing the Hopper Plus with Joeys for new customers so they have the same interface and abilities on all the TV’s.

Existing clusters MAY be able to get the android platform without having to get a Hopper Plus as some folks with a Hopper 3 don’t want to lose multiview which is not available on the Hopper plus.

Is losing multiview a permanent thing or will it be resolved?
 
Okay, so this also raises the possibility that the new Joey 4's by themselves will work as an upgrade for a Hopper Duo or Hopper 1 system. I wouldn't want to see a Hopper 1 try to run a Joey 4, but it sounds like it may technically be possible. This way, at least one TV in the house could have the new Android interface, without needing to replace the Hopper. This is especially important since Hopper Duo has a lower monthly DVR fee. Some Hopper 1 customers may also be grandfathered at a lower rate for the DVR fee, and may not want to lose that rate.
I forgot that Scott already explained elsewhere that the built-in Sling functionality is also required for the Android interface to work. Neither Hopper 1 nor Hopper Duo have that, so that may rule out Android on the new Joey 4's. If the Joey 4's still work as regular Joeys without Android, though, they may still be a 4K client that could be paired with these Hopper models.
 
I forgot that Scott already explained elsewhere that the built-in Sling functionality is also required for the Android interface to work. Neither Hopper 1 nor Hopper Duo have that, so that may rule out Android on the new Joey 4's. If the Joey 4's still work as regular Joeys without Android, though, they may still be a 4K client that could be paired with these Hopper models.
I think the Joey 4s will work both as a Joey and with Android features without a Hopper+ provided the Hopper 2 or 3 has the provided software on it.
 
I think the Joey 4s will work both as a Joey and with Android features without a Hopper+ provided the Hopper 2 or 3 has the provided software on it.
True, I was just thinking about other customers with those cheaper Hopper models. (Hopper Duo and Hopper 1) I don't think they can download the Android software, so I was wondering what would happen if someone tried to use a Joey 4 with one of those.
 
Existing clusters MAY be able to get the android platform without having to get a Hopper Plus
Customers? Regardless, I love this prospect since I wanted to add a J4 to my H3/J3 combination and connect it to my 4K TV in the basement. I do not care if it has a different GUI. I could also play with the wireless dongle pattykay gave me in the remote past which I promised to test out on the J3 but never did.
 
My question is: If I then deactivate my purchased Hopper 3, will the Hopper+ continue to work for any apps that are installed? The built-in Hopper apps continue to work even when the receiver is deactivated. This should be the same for the Google Play apps.
Nope it requires the Hopper to be activated to continue working.
 
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