I guess you have to be a Directv call center employee for your post to make sense. It seems to be made up of internal acronyms.Angerphile said:DirecTV is bringing at least SOME of their Tier 2 and Mainbank calls to a new Call Center.
This person does not know what his talking about.Angerphile said:Well... It's official...
DTV Tier 2 techs will have a LOT of new blood now that Mainbank(Std CS) and Tier 2 will be shipped to another company! Woot. The company currently has Tier 1 (Which is more like 1.5 since they can order parts/do service calls)...
Anyhow... Won't this be fun... Bunch of fresh Tier 2 techs out of the classroom taking these calls! ^_^
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