Why is Dish shutting down the 721?

Most of the receivers are not close to failing and would last many more years, they are discontinuing service and support to those receivers.

Your hard drive will be close to failing soon. They pretty much have a definite lifetime, the ones in the DVRs never spin down they run 24x7. Of course they are repairable, but Dish does not want the 721 to exist any more, probably more to do with TiVo than anything else.
 
Calm down Stargazer - It's a leased receiver promotion, however you are not required to return your purchased receiver, it's just encouraged.

In addition, the DVR service fee is waived however there's no requirement to waive the Programming Access Fee because:

- You might use the secondary output.

- All receivers are required to be connected to operational home phone lines per the Original Residential Customer Service Agreement both Dish and Direct have their customer's agree to. Dish waives the $5 charge when you comply with the agreement (meaning you can't fight it in court so don't waste your time.)

If you're a good customer (and by good I mean you have higher than AT100, know how to pay your bill on time EVERY time, etc.) they will work with you on a wireless modem jack setup.

Now before we go any further, does anyone else need pampers?
 
I suspect the 721 has been the least reliable product Dish has put out. I've had 6 flow thru my home. It's known for HDD and power supply failures.
 
AAAaaaacutally, you can reactivate your 3000 without any issues, it just doesn't support FSS satellite locations and certain switches/lnbf's and stuff.

Know what I think? I think I see all these people on here with equipment from the stone ages and I realize that we're talking about grown men & women complaining & whining like children.

Just like it was stated before - Microsoft doesn't give you a new OS after your old one becomes so outdated that there's no support / use for it.

I have a question tho - Why do you think it matters if you lease or own your equipment? What difference is it to you?
 
Why do you think it matters if you lease or own your equipment? What difference is it to you?

There are things one can do to property they own that cannot be done with stuff you lease.

I can take my owned receivers apart, scavenge parts, and sight my rifle in on the left overs.
Cannot do that with a leased unit.

If you are leasing it, Dish can ask for it back anytime thy want. They can replace it with anything they please (or nothing). Not to mention the lease fees.

I bought my 501 in 2003, 5 years ago. At $5/month that would be $300 for the lease fees. I paid have that. I also have a larger drive to put in it, again not something I could do if it was leased.
 
Unless it's your only receiver, you still paid the $300, but it was called additional outlet fees.

It's my primary receiver, so no fees on it. My other 2 receivers do have extra outlet fees, but that's $5/month for programming. That's better than most setups. Check how much a cell phone company chargers to share you calling plan with a second phone. Or how much it costs for a second XM/Sirius receiver to be active.

Also note, the lease fee can be raised at anytime and there is nothing you can do other than leave Dish (after returning the equipment). If the extra outlet fee is raised, then you could just drop the receiver and run only one receiver, selling the other receiver if desired.
 
This is a baseless argument.

I hate to prove you wrong, but the lease fee and purchased A/O fee have been and will be the same. Regardless as to whether or not your system is leased, you don't pay the $5 / $7 add'l outlet fee for the primary receiver, but you do for every receiver after that. There was only one time in recent history that it was different, and that was when you did a voluntary upgrade and it was your primary receiver. In that short time, customers were assessed the $5 fee for primary receivers if it was the one upgraded.

If you use your receiver, you're gonna leave it under your tv forever and it doesn't matter which one is there. If you're going to take it apart, then it's useless anyways. Unless, of course, you want to install a new HDD (something that never was nor will be supported,) and fall outside of what the system was designed for. Do me a favor - Go buy a new car, put an intake on it, then go to the dealership with a "funny noise under the hood," and tell me how far you get with them doing anything under warranty.

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I can take my owned receivers apart, scavenge parts, and sight my rifle in on the left overs.
Cannot do that with a leased unit.
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- If you're planning on disassembling your receiver for parts or targets, then I guess it really doesn't matter that you're getting a free upgrade because you can now take your old receiver, that you own, and disassemble it to your little heart's content. You can also do that with the one you own now (that they don't care if you send back or not.) Enjoy.

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If you are leasing it, Dish can ask for it back anytime thy want. They can replace it with anything they please (or nothing). Not to mention the lease fees.
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- It would be unreasonable and, to be honest, nonsense to sit here and act like Dish is going to randomly ask for a receiver to be returned. It's even more irrational and baseless to even bring up the possibility that they'd ask for equipment back and not replace it with something so that you may retain services. They're a business like anyone else and wouldn't make any money if they decided to up and piss people off one day FOR SOMETHING REASONABLE.

- Lease fees? Lease fee = add'l outlet fee, so it doesn't matter if it's leased or not.

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I bought my 501 in 2003, 5 years ago. At $5/month that would be $300 for the lease fees. I paid have that. I also have a larger drive to put in it, again not something I could do if it was leased.
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- To reiterate, a/o fee = lease fee, so no change there. Also, you can do whatever you want to any piece of equipment you own, but the company that provides the service has every right to deny service to said unit. Just ask AT&T or Apple when you look at buying an iPhone.



Not to single anyone out with this next statement, but this really feels like people that don't like change or "Big Brother" or "Corporate America" are the only ones that have a problem with it even tho it doesn't affect them in a negative way in any way, shape or form.
 
Go buy a new car, put an intake on it, then go to the dealership with a "funny noise under the hood," and tell me how far you get with them doing anything under warranty.

Who said anything about warranty coverage?

But I can swap the intake on that car if I like, because I own it and can do what I like to it. If it is leased I cannot, or I'd be liable for the cost to return it to stock at the end of the lease when it has to be returned.

Same for painting it a different color, or adding flames. How about adding an different radio and new speakers.

There are lots of things you can do with something you own that are not options with a leased item.

- If you're planning on disassembling your receiver for parts or targets, then I guess it really doesn't matter that you're getting a free upgrade because you can now take your old receiver, that you own, and disassemble it to your little heart's content. You can also do that with the one you own now (that they don't care if you send back or not.) Enjoy.
I was speaking to the question of why someone would want to own instead of lease in general, not the "upgrade" program Dish has of for the 721 receivers.

Go back and read the whole thread. I said Dish had no requirement to replace the 721 at all, and that the upgrade, even as a leased unit with fees waived, was a good deal, and well beyond what they were obligated to do.

They could easily have dropped support for the unit and required customers to get new units in the normal manner (lease or purchase) and pay what ever fees would normally apply.


Case in point, the recent OnStar issue with GM vehicles. A lot of early adopters lost usage of OnStar when the cell carriers turned off the analog towers GM covered part of the cost to upgrade some systems, but others were just turned off.

I got hit with it as well, when I could not keep my Nokia 5100 phone active. The carrier offered to replace it was a new phone for free, but that new phone is not as good in many respects. in stead I bought a newer phone that met my needs better than the replacement offered. But not of the newer, digital only phones work as well in my area. While the analog phone might get static, I never lost the signal such that I could not make/receive calls. The new phone loose signal all the time in places I often go.

Sure, when it works the audio is clearer, but I'll take noisy over no signal any day.
The new one has longer battery life, text messaging, and lighter weight, and smaller size. But if I often cannot get a signal, what good are all those things?
 
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STDog

522 > 721.
721 has to be disabled due to a court ruling.

dishrich
Well you're saving more from not having a home phone than by having one and connecting your box.

Everyone:

Since when are you owed anything by any company ever? ...'cause you're not...
 
STDog

522 > 721.
721 has to be disabled due to a court ruling.
That is one opinion. Given that not all the receivers in that ruling are being disabled, the argument doesn't hold much water.

Everyone:

Since when are you owed anything by any company ever? ...'cause you're not...


I give up. You don't seem to read the whole message/thread.

I know I've made that point several times, as have others, and you argue I said differently.
 
This is a baseless argument.

I hate to prove you wrong, but the lease fee and purchased A/O fee have been and will be the same. Regardless as to whether or not your system is leased, you don't pay the $5 / $7 add'l outlet fee for the primary receiver, but you do for every receiver after that. There was only one time in recent history that it was different, and that was when you did a voluntary upgrade and it was your primary receiver. In that short time, customers were assessed the $5 fee for primary receivers if it was the one upgraded.

blah, blah, blah.....

You are wrong about this. I am STILL being charged a $7.00 fee on my primary 622 because DISH will not relent on this, for those few of us that upgraded using Dish'n It Up when they first came out. No one else since then has been charged this fee, but they continue to charge all of us.... It's total Bullsh!t!

If you work for DISH and can fix this, so I'm only being charged for my secondary receiver, please PM me.
 
I loved my 721 but the hard drive I guess died a few months ago. It just wouldn't work anymore so I replaced it with a 722.
 
You are wrong about this. I am STILL being charged a $7.00 fee on my primary 622 because DISH will not relent on this, for those few of us that upgraded using Dish'n It Up when they first came out. No one else since then has been charged this fee, but they continue to charge all of us.... It's total Bullsh!t!

If you work for DISH and can fix this, so I'm only being charged for my secondary receiver, please PM me.

Let me know how that works out for you.
 

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