Many of us have two leased 622's (I do) but we had to wait a year in between getting them which is quite silly I think. They are getting the same amount of money from me regardless of how long I had to wait and they are potentially losing business by not giving out two at a time.
Why Did I Know It Would Happen?
- Thread starter rdlink
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Many of us have two leased 622's (I do) but we had to wait a year in between getting them which is quite silly I think. They are getting the same amount of money from me regardless of how long I had to wait and they are potentially losing business by not giving out two at a time.
well my personal thought on this .. and i know im new to the forums.. but have been a tech for 3 years is.. and i see it daily... why must you whine about the fact that dish doesn't want to "give" you $1000 dollars in equipment... jesus christ.. take the mid ground and give them the faith that if they Give you this $1000 in equipment, for the amazing price of $5 a month that you will be a customer for at least enough time to recoupe $90 dollars of it back...
Sorry but I have a copy of the business rules...Says in plain English that one HD Dvr per customer..per account. Installation includes all receivers on the customer’s plan.Well, the installer showed up this morning (DISH employee). I told him that I had ordered, and been promised a VIP722 and a VIP622, and wanted to verify that he had that on his WO. He told me that his WO stated a 722 and a 222. So, we called DISH to see what was going on.
The CSR told me that I couldn't have two HD DVRs, unless I bought one of them. I told him that I was told the exact opposite when I placed my order, and I provided the Rep ID of the person who told me so.
He then backpedaled a little, and said that the order in fact said that I would get the 722 and the 222, then be upgraded to the 622 once the installation was complete. Not being born yesterday, I was quick to point out to him that I had no intention of agreeing to an 18 month commitment, with a "promise" of getting upgraded "after installation."
After 5 minutes of being put on hold waiting to talk to a supervisor, he came back and told us that he had gotten a supervisor, and was transferring us. He then put us on hold for another 5 minutes, then we were routed directly into someone's voicemail, whose message we couldn't even understand. I told the installer to hang up, and sent him on his way.
So, I've now written a memo to ceo@echostar.com, and we'll see what they say.
Interesting thing while we were waiting on hold: The installer, who works for DISH, told me that my Comcast HD picture was "the best I've ever seen."
A programming bundling package called “Dish DVR Advantage” is also available to all DHA eligible customers to provide them with an “all in” offer that represents a single price point.
Eligible Equipment: Standard Definition
301/311/381
322
522/625
High Definition
411/ViP211
ViP722 DVR
ViP222
Remanufactured product should be used for fulfillment whenever possible.
Account Receiver Configuration
Limits: Limit 4 leased tuners per account (SD or HD)
Limit 2 ViP211 per account
Limit 2 522 / 625 receivers per account
Limit 1 Homezone receiver (ATT Agency customers only)
Limit 1 ViP722 DVR per account
The ViP722 HD DVR may not be included on the same sales order with the 622HZ receiver.Limit 2 ViP222 per account
Customer Eligibility
ishFAMILYAmerica’s Top 100
America’s Top 100 Plus
America’s Top 200
America’s Top 250
AEP
DishLATINO
DishLATINO Plus
DishLATINO Dos
DishLATINO Max
Great Wall TV Package
Whover told you that you could get a 722 and a 622 on the same order was mistaken...Or just trying to get you to say yes....This is most unfortunate..
"You are killing me Smalls!"
(Quote from the great movie, "The Sandlot)
I thought by now, for purely entertainment value, that I would reading the comcast forums to see how happy you are with them!
(Quote from the great movie, "The Sandlot)
I thought by now, for purely entertainment value, that I would reading the comcast forums to see how happy you are with them!
On a different subject, a long time ago we used to be able to do a 625 and a 522 which would give the customer (2) Standard definition DVR's.
But after like 3 months, that rule was quickly changed!
But after like 3 months, that rule was quickly changed!
