Which number to call to activate the 622?

[Ilya]

I am upgrading from the 942 to the 622 (under the April 1 offer). The upgrade installation is scheduled for 4/21, but the 622 has already arrived and i don't want to miss two live games on WorldSportHD this weekend. So, I think I will just try to activate it myself. Why do I need to wait another week just to swap the box?!!

Is there a special number at Dish Network for 622 activation, or do I just go through the CSR/tech support?
Is there any downside of doing a self-install in this case?

 

[dont24]

I had mine activated by talking to tech support. It took me 2 calls before getting a CSR that would activate and cancel my service call.
Take a look at this thread http://www.satelliteguys.us/showthread.php?t=62673

 

[who_the]

Ilya--

I just activated my 622. I called 1-800-333-3474 and got to Technical Support through the phone tree. I explained the situation, the rep was a bit reluctant, and said he'd have to check for authorization. When he came back to the phone, he said he had received the authorization and would activate the receiver! After a few minutes on the phone, a reset, and a check switch, my 622 is now up and running, ready to watch Barca-Villa tomorrow!

I tried three times last night (not tech support), and was told I couldn't activate. I decided to wait until business hours and try tech support today. Bingo.

 

[Ilya]

Well, I called Dish, and the technical support rep who answered my call, had no problems activating my box! He only warned me that if things go wrong he will have to reschedule the service visit and in that case he could not guarantee next week. Well, I accepted the risk.

He had me check the system settings and verify all signal levels, walked me through the entire activation process. It didn't take too long. Well, I now have my 622 up and running!!!

 

[dont24]

Nice! Maybe Dish is finally realizing it's more cost effective to let customers swap out their own receivers, as long as they have all the necessary hardware in place.