Ok, so I"m watching tv on my hopper here at 1:40 in the morning. Picture goes blank, hopper tries to start up a few times but to no avail. I'm too tired to get up so I just lay in bed and observe. A screen comes up mentioning important updates and the green download bar loads. Then a screen comes up saying programming your memory, do not turn off or unplug. I"m thinking crap, the box is being reset or something. After a bit, hopper starts back up in an agonizing process, whole ordeal took about 15 minutes. First thing I do is check my dvr recordings, whew, all there. Then I checked the software version and it says s221. My living room hopper is still s217. What are we expecting with s221 ?