98% of the agents are great and ready to help no matter what company they represent, but there is always one that you just want to throttle when your done. My company does government insurance claims for several government entities and there are some companies that you can get right thru to and others that try to make it an act of congress to get anything done. My favorites are Farmers Insurance and Progressive I can get a claim set up and have payment for our clients in 7-10 days. The unmentionable companies take 90-120 days and their adjusters won't return a call and then when you go to file suit you get the ol we never received your fax. As long as your not on a disaster team or in a call center during storm season, you will do great and find it an easy laid back industry to work in.