Whats up with this web site?

[jstrait]

Good morning!

Took 38 seconds (1st try) and 54 seconds (2nd try) from this page "http://www.satelliteguys.us/index.php" to the list of forums page. Took about 1-2 seconds both tries to get to this forum. Took 44 seconds (1st) and 46 seconds (2nd) to get to the first page of the post, but < 1 second to get to the second page.

Here are the requested debugging bits.

You are hitting the NetDNA Virginia Datacenter

Tracing route to debug.netdna-cdn.com [67.201.31.32]
over a maximum of 30 hops:

1 50 ms <1 ms <1 ms b0annexinfosw1.corp.bi-lo.com [10.136.22.1]
2 1 ms <1 ms <1 ms b0maudcsw-core2.corp.bi-lo.com [10.136.0.133]
3 1 ms <1 ms <1 ms b0maudistsw2.corp.bi-lo.com [10.136.0.238]
4 2 ms 1 ms 1 ms 198.203.254.4
5 16 ms 16 ms 17 ms sl-gw28-atl-3-0-ts9.sprintlink.net [144.223.140.121]
6 17 ms 17 ms 17 ms sl-crs2-atl-0-12-0-3.sprintlink.net [144.232.5.151]
7 40 ms 36 ms 37 ms sl-crs2-dc-0-4-0-1.sprintlink.net [144.232.8.161]
8 38 ms 38 ms 37 ms sl-st31-ash-0-2-0-0.sprintlink.net [144.232.25.15]
9 36 ms 37 ms 37 ms 4.68.63.205
10 35 ms 35 ms 35 ms ae-33-80.car3.Washington1.Level3.net [4.69.149.133]
11 44 ms 38 ms 51 ms MZIMA-NETWO.car3.Washington1.Level3.net [4.79.169.6]
12 * * * Request timed out.
13 40 ms 39 ms 39 ms 67.201.31.32

Trace complete.

Tracing route to www.satelliteguys.us [65.99.220.89]
over a maximum of 30 hops:

1 52 ms <1 ms <1 ms b0annexinfosw1.corp.bi-lo.com [10.136.22.1]
2 1 ms <1 ms <1 ms b0maudcsw-core2.corp.bi-lo.com [10.136.0.133]
3 1 ms <1 ms <1 ms b0maudistsw2.corp.bi-lo.com [10.136.0.238]
4 2 ms 1 ms 1 ms 198.203.254.4
5 17 ms 17 ms 20 ms sl-gw28-atl-3-0-ts9.sprintlink.net [144.223.140.121]
6 17 ms 16 ms 17 ms sl-crs2-atl-0-12-0-3.sprintlink.net [144.232.5.151]
7 17 ms 17 ms 16 ms sl-crs4-atl-0-11-2-0.sprintlink.net [144.232.4.75]
8 34 ms 33 ms 33 ms sl-crs4-fw-0-3-0-2.sprintlink.net [144.232.18.149]
9 36 ms 36 ms 36 ms sl-st30-dal-0-8-5-0.sprintlink.net [144.232.18.74]
10 35 ms 36 ms 35 ms sl-timewarner-370418-0.sprintlink.net [144.228.250.86]
11 36 ms 36 ms 36 ms dal1-ar3-ge-0-1-0-0.us.twtelecom.net [66.192.240.198]
12 36 ms 36 ms 36 ms 206.123.64.134
13 36 ms 36 ms 36 ms 65.99.220.89

Trace complete.

 

[Scott Greczkowski]

Ahh there is an issue there. See #12 the from the tracert to debug.netdna-cdn.com there is an error with the handoff from level3.net to our cloud server. That is whats causing your issue. Let me forward this to the ISP to see if they can work with Level3 to fix that issue.

Thanks for your report!

 

[Scott Greczkowski]

Ticket supported.

I hope Boba can provide this information too as he should be SMOKING even on Dialup since all of our main servers are in Dallas too! :

 

[boba]

Sorry Scott but this morning you are back to almost normal I haven't done anything about the slowness of yesterday.

 

[Scott Greczkowski]

Sounds like a backbone issue then. Glad to hear you are back up to speed.

If you or anyone has an issue like that again if you provide me the info above I can better trouble shoot everything as a lot of times the slowness is not us or our servers but elsewhere on the internet.