What signal strength should I expect?

[pirkle]

Hi,

I have one of the new 5LNB Ka/Ku Mpeg4 satellites with a H20 receiver.

I am wondering about expected signal strength because I noticed a couple times yesterday my whole screen would go black for a couple seconds then would come back and be fine.

I did a signal strength test and it looks like I am picking up 3 satellites(forgot which ones). 2 of them are getting about 81% and the other is only getting about 63%.

I think I remember the install tech saying that one had to be at least 80% and the others could be much lower.

I'm located in North Texas near Dallas.

Thanks for the feedback!

 

[boba]

Sat 101 Trans.1 sig.77 Trans.2 sig.70 Trans.12 spot beam 89
Sat 103 net 14 Tr 13 sig 77 Tr.31 sig 89
Sat 110 three transponders range from 65-77
Sat 119 ranges from 65 to 77

Remember on the H20 signal runs 10-15 points lower than on other receivers on the same dish.

 

[hdtvtechno]

Your all fine

Enjoy your programming in HD Lite ofcourse

 

[SAT75]

Actually the H20 calculates the signal strength about 20% lower not just 10-15. The next download for the H20 should fix that error.

 

[dcwebman]

I just had my installation this week with 5 receivers and the AT9. The H20 can only get a 71 and the R15 and other D11's get 87-90. Now with my old round dish and old receiver I had installed before this, I was getting 95. The installer said they were only obligated to get a 60 strength. BTW, I'm in the Houston area.

 

[pirkle]

Here's the response I got from Cust. Service..............

"Thanks for writing. I apologize for any confusion this issue has caused. The H20 receiver processes information slightly different than regular receivers. A reading of 60-80% on satellites 101, 72, 95, 110, 119 - if the dish is set up for these satellites, is normal. A reading of 95 to 100% on satellites 99 / 103 - if the dish is set up for these satellites is common.

I hope this information has been helpful. If you require further technical assistance, please call 1-800-531-5000 and press the option to speak with one of our technical support representatives 24 hours a day, 7 days a week.

Thanks again for writing and please stay tuned to DIRECTV.com/HDTV for the latest news and information about our HD service.

Sincerely,
Cody
DIRECTV Customer Service"