intro to membership
Hi all.
I just wanted to thank everyone involved in maintaing this forum. I have found this site useful for answering questions that my colleagues cannot. And since I've been reading here as a non member I've wanted to issue a few messages:
Customers, unless you are receiving error messages on your tv please do not call dish network for a trouble call and a technician to re-point your dish.
Customers, please don't disconnect, cut, or modify any of the wires that run from your dish. And if you do, and your system stops working, please don't call dish network and blame the last technician on-site for your problem.
Customers, if I tell you there is no line of site, that means there is no line of site. No matter how many times you call dish network again, calling and calling is not going to cut down the trees surrounding your house.
Customers, please let your technicians work in peace. Do not follow them around and watch everything they do as they work, and do not plop down on an arm chair in front of your patio window and watch me put up your dish in -15 weather.
Customers, if your technician pulls up in a personal vehicle this means he is a sub contractor. A sub is paid by the job, not by the hour. I am not going to hook up your surround sound system or re-wire an entire house. If your tech pulls up in a dish net van he probably will re-wire a pre-wired home, and he can set up your home theater system.