Hi Phone needed for activation?????
I am totally new to this forum and trying to learn about installing my DTV/HD DVR. I think its a model 21. I spent two sessions about 3 hours each trying to get the system on line with DTV. I now have good signal strengths but get stuck on the screen that says to call DTV for activation.
After the first session DTV told me I needed to buy a new Slimline 5lmb dish which the commercial installer forgot to tell me. I bought a new dish and cable from the installer.
Afther the second session they told me they (DTV) could do no more on the phone and to call the installer. DTV person could not tell me what the phone line did. Is it needed to activate the HDDVR21? Info on the forums or other internet areas are confusing.
I have a restaurant and have temporarily gone back to my old Samsung controller and 3lnb dish. It has HD for some channels.
Other questions are -
Can the old Samsung use the new 5lnb dish? There are available connections.
When is R6 or R6Q cable and connectors required? When should higher frequency splitters/hardware been used? What are the limitations and/or advantages of R6 and R6Q and higher frequency hardware? Are the components color coded white for regular and blue for Q and higher frequency.
Other forum issues sound like a possible nightmare?
How does Comcast compare these days?
Dazed and frustrated by DTV and service.
I am totally new to this forum and trying to learn about installing my DTV/HD DVR. I think its a model 21. I spent two sessions about 3 hours each trying to get the system on line with DTV. I now have good signal strengths but get stuck on the screen that says to call DTV for activation.
After the first session DTV told me I needed to buy a new Slimline 5lmb dish which the commercial installer forgot to tell me. I bought a new dish and cable from the installer.
Afther the second session they told me they (DTV) could do no more on the phone and to call the installer. DTV person could not tell me what the phone line did. Is it needed to activate the HDDVR21? Info on the forums or other internet areas are confusing.
I have a restaurant and have temporarily gone back to my old Samsung controller and 3lnb dish. It has HD for some channels.
Other questions are -
Can the old Samsung use the new 5lnb dish? There are available connections.
When is R6 or R6Q cable and connectors required? When should higher frequency splitters/hardware been used? What are the limitations and/or advantages of R6 and R6Q and higher frequency hardware? Are the components color coded white for regular and blue for Q and higher frequency.
Other forum issues sound like a possible nightmare?
How does Comcast compare these days?
Dazed and frustrated by DTV and service.