Weather Channel App Broken on Super Joey

[jayiw]

Would anyone have any idea what's wrong with my Weather Channel app on my Super Joey? I got my old Hopper/Joey replaced a week ago with a HWS/Super Joey and everything works fine except for the Weather Channel app on the super Joey. When I start it minimized it shows the forecast for Englewood CO (I am in Phila PA) and maximized it just hangs on the spinning circle inside what's supposed to be the Radar. All other apps work perfectly and it works fine on the HWS. I did try plugging/unplugging and that did not help.

Thanks
Jay

 

[andrewe]

I apologize for the frustration. This is a known issue and our engineers are working to fix this as quickly as possible. Try setting your default location at your Hopper before attempting to change at the Joey.

 

[jayiw]

THanks for the reply. It's already set on the Hopper as the default location. I can't set it on the Super Joey because it hangs with the spinning circle so
I cannot even get to the button the change the location or anything.

 

[jayiw]

Weird it's now working perfectly. No update to the Super Joey or Hopper that I noticed.

 

[KAB]

Weird it's now working perfectly. No update to the Super Joey or Hopper that I noticed.

Your new Hopper just took a little longer than usual to settle in / work the kinks out...usually no more than 72 hrs.