I had a two month trial subscription that was about to expire. I received an e-mail with a six month @ $4.99/month offer. So I called and agreed to the six month offer and declined the one year at $95 offer that the CSR tried to push on me. So, guess what I was billed for? Yep, the one year deal at $95 + fees showed up on my CC. I had to cancel the one year deal and negotiate with the CSR to restore the 6 month deal. What a hassle.