WAP (Wireless Access Point) Signal

[dgcarver]

I have a WAP (Wireless Access Point) on my Hopper 3 with two wireless Joeys. They have been working fine for 5 years. I am now getting dropped links and screen freezes on my Joey, mainly in the evenings for some reason. Hopper 3 is working fine. Rebooting the Joey and/or WAP corrects it. I think my WAP signal is not working consistently or as strong as it was. When I have the WAP in my normal location, the quality status on the Whole Home screen in diagnostics shows a weak signal, even though the link status on the Receiver status screen shows strong. I have had several times the link drops out. The signal status light on the WAP is solid orange. What color should the signal status light be?

 

[ERSanders]

Have you rebooted (unplugged for a minute) both the router and modem and updated each?

 

[dgcarver]

Have you rebooted (unplugged for a minute) both the router and modem and updated each?

Yes, as I said, rebooting (Powering down) corrects it, but it seems to only do it in the evenings. I moved both WAP and Joey into open areas (They have been in cabinets for the last 5 years) and am waiting to see if it does it again.

 

[HipKat]

I have a WAP (Wireless Access Point) on my Hopper 3 with two wireless Joeys. They have been working fine for 5 years. I am now getting dropped links and screen freezes on my Joey, mainly in the evenings for some reason. Hopper 3 is working fine. Rebooting the Joey and/or WAP corrects it. I think my WAP signal is not working consistently or as strong as it was. When I have the WAP in my normal location, the quality status on the Whole Home screen in diagnostics shows a weak signal, even though the link status on the Receiver status screen shows strong. I have had several times the link drops out. The signal status light on the WAP is solid orange. What color should the signal status light be?

I agree that your WAP is probably failing

 

[arlo]

2.4ghz connection will give higher signal strength vs 5ghz. Speed will be slower but still adequate for streaming. I believe.
On your main router take a peek in the management web interface and check if you have a tx power setting. And hopefully both router and ap has external antennas. There might be a beamforming setting also.

 

[dgcarver]

2.4ghz connection will give higher signal strength vs 5ghz. Speed will be slower but still adequate for streaming. I believe.
On your main router take a peek in the management web interface and check if you have a tx power setting. And hopefully both router and ap has external antennas. There might be a beamforming setting also.

How do you change that in the WAP. I thought the WAP was an independent Wi-Fi from my internet router dedicated only to the connection between the Hopper and the Joey's?

 

[HipKat]

2.4ghz connection will give higher signal strength vs 5ghz. Speed will be slower but still adequate for streaming. I believe.
On your main router take a peek in the management web interface and check if you have a tx power setting. And hopefully both router and ap has external antennas. There might be a beamforming setting also.

This has nothing to do with the wireless access point for the Joey's

 

[HipKat]

How do you change that in the WAP. I thought the WAP was an independent Wi-Fi from my internet router dedicated only to the connection between the Hopper and the Joey's?

You cannot change it. Since they first came out, people regularly confuse the wireless Joeys and access points as having anything to do with their Internet.

 

[arlo]

This has nothing to do with the wireless access point for the Joey's

My bad.

 

[arlo]

My bad.

Was just trying to be helpful. Wondering if the problem could be caused by the long reply in the link.
I am not qualified to offer suggestions on equipment I don't own nor have personal access with to do some tinkering.
Would any other options in the post help? Such as to get the WAP device outta' there and get on your own network?
And if there is an IP conflict with your own LAN. If figuring there is in fact one, there may be an easy solution on the LAN end.

Reddit

 

[Jim5506]

Perhaps he could put a Dish 500 or 300 reflector in the shop behind the WJ positioning the WJ at the D500/300 focal point therefore concentrating signal from a wider source?

 

[KAB]

This has nothing to do with the wireless access point for the Joey's

It's easy to understand why...even diagnositics call the WAP a router.

 

[arlo]

Was just trying to be helpful. Wondering if the problem could be caused by the long reply in the link.
I am not qualified to offer suggestions on equipment I don't own nor have personal access with to do some tinkering.
Would any other options in the post help? Such as to get the WAP device outta' there and get on your own network?
And if there is an IP conflict with your own LAN. If figuring there is in fact one, there may be an easy solution on the LAN end.

Reddit

Oh. If there is an IP conflict. Somehow the explanation mentioning a reboot of the hopper string of WAP devices hints to.
If the WAP and your wifi LAN are both on a 192.168.1.XXX network. And you can't change the WAP IP.
My LAN router has the LAN IP set to 192.168.5.1 and the DHCP server IP Pool starts at 192.168.5.2. It currently ends at 192.168.5.254
Explanation? I like to know the IP's on my LAN. This pc is xxx.xxx.5.120. My media server is 5.220. My sat. receiver is x.105...etc.
And when I work on other folks equipment they default to a 192.168.1.xxx network.
I read here in the archives from eons ago and other places that the DN WAP is plagued with problems.
It would be an interesting thing to learn if someone would chime in. So, you're only allowed to use the proprietary DN WAP if you need a wifi link? I was recently given a box of old sat equipment with some MOCA stuff and am starting to read up on it.
Knowledge is power. But that WAP stuff is too cardi b. Bad visions. Seriously!

 

[H2Guy]

This is an interesting problem that will be nice to know what the final outcome will be.

I had a neighbor upgraded his system to the same equipment a number of years ago. Dish would be at his house at least once a month for multiple occurrences trying to keep the Joey's from dropping, video drops and so forth. After about 6 months he finally gave up and went with Infinity internet/Cable with dedicated boxes. Around a few weeks leater he had a visit from the geek squad for a wifi issue on his printer that stopped working.

It actually worked out that his neighbor was using a commercial access point and antenna and literally blowing away his home wifi system. The 5g band was literally useless and he was at least able to get service on 2.4 ghz using a mesh system they installed.

I would guess home wifi is probably different they what is used with Dish but it makes me wonder if this is what caused his Joeys to go nuts?

 

[KAB]

I would guess home wifi is probably different they what is used with Dish but it makes me wonder if this is what caused his Joeys to go nuts?

Electronics have a tendancy to "go nuts" if you haven't noticed already.