I've been studying the HD picture quality problems for most of the night tonight and have come to the conclusion that we are seeing the results of too much compression. I can see MPEG2 artifacts on just about every HD channel. It's just that some material is more revealing than others, so you have to know what to look for and what the artifacts look like. You also have to know how to spot imperfections in the source material and know the difference between source imperfections and encoding errors and compression artifacts.
For HD video (as opposed to film) material, the Voom picture is very very soft, with slightly washed out colors - artifacts of over compression. Complex textures seem to "crawl" and I even spotted macro blocking and aliasing errors - all typical MPEG2 artifacts. When I saw Analyze That tonight, I threw on the DVD and synced it up to the movie the best I could, and my DVD actually looked just as good than the HD signal. My DVD of Star Wars looked considerably better than the HD version shown on HBO tonight.
I have a 9" CRT projector projected onto a 100" x 56" screen, and is one of only two CRT projectors made that can fully resolve 1080p (yes, 1080p, not 1080i), so my gear is well up to the task and is extremely unforgiving of poor source material.
When I first got Voom on Monday, the PQ looked almost as good as the 1080p Windows Media Video 9 files that I have played back on my system, and to this day WMV9 running at 1080p produces the finest image I have seen anywhere...period. Since about Wednesday or Thursday (I didn't take note of the actual time, as I wasn't expecting a problem), the PQ has gone down to that of an average DVD, and I am not even considering the pixelization, frame drops, and stuttering problems. Had I not seen what Voom was capable of outputting, I would have canceled my account based on the current picture quality.
Just as a check on my sanity, I tried the same tests on my little InFocus X1 (my bedroom projector), and the results were the same. I also asked a few of my video trained friends over, and without telling them anything, showed them the Voom HD channels tonight....they were not impressed in the least.
I truly hope that Voom has merely got a problem that needs repairing and that this is not going to be the status quo from now on. They have chosen to enter a market where their early adopters are bound to be a very picky bunch, and handing them anything less than the best PQ possible will just serve to kill any chances of this service taking off. I mean, what good is the motto "HDTV delivered" if the signal is not up to HD standards? Voom has demonstrated that they certainly have the capability to deliver the goods - now the question remains "Will they?"