and since they already indicated that the soonest it would shut down would be the end of March, I think there is very little risk that you would lose out whether the deal was successful or not, and I do want Voom to continueTommyBoyTX said:When I pay it I will have service all the way till March 28th.![]()
agregjones said:Execs who have never written a press release often feel no compunction telling an IT person what they want on a site. Just as often, the IT person takes them literally and it ends poorly.
Something I had been thinking but hadn't read anyone else mention was that it had to be one of the most un-professional web messages I could immagine. No 'we regret to inform you', no 'unfortunately', no 'we thank our dedicated customers'.... Just 'no new customers, and we're shutting down by the end of the month.'agregjones said:My guess is that one Dolan got hot under the collar and said something foolish to the webmaster, who quickly obliged. In hindsight, that Dolan decided it was a foolish move and just as quickly had the webmaster rescind the annoying edit. Execs who have never written a press release often feel no compunction telling an IT person what they want on a site. Just as often, the IT person takes them literally and it ends poorly.
So much of the PR has been messed up by both Cablevision and Voom HD LLC that what they did to their website doesn't suprise me.scottie_h said:It wasn't the message that bothered me, but how it was stated. No way that came from a Marketing or PR organization...
Alto101 said:I was just at www.voom.com and the link to chat with a customer service web is now present again.
Also, I am not able to get www.voomllc.com or www.newvoom.com to load at the moment, anyone else?
Indy said:Same here. Looks like the Dolans are still thumb wrestling and fighting over the kill switch.![]()
Go Bears said:This is what J. Dolan and Rutledge SHOULD have done on Monday 2/28 ... leave the website up and running but remove the ability to order new service via the website. Instead, they had the webmaster completely destroy the value of the website (and thus hurt the goodwill/marketing potential of the business as a whole) by putting up the childish "VOOM is no longer taking customer orders and will shut down by the end of March."
You are so right
Alto101 said:I was just at www.voom.com and the link to chat with a customer service web is now present again.
Also, I am not able to get www.voomllc.com or www.newvoom.com to load at the moment, anyone else?
subdude212 said:Up again now.
Good sign for VOOM - Bad sign for HD DVR; DVR and Lifetime will finally bring the wife to accept VOOM.FredVaVoomer said:Just saw a 1/2 hr VOOM infomercial on UPN 20 DC metro area, 1$ installs good till 4/30/05. Hope it a good sign for monday.
Alto101 said:I was just at www.voom.com and the link to chat with a customer service web is now present again.
Also, I am not able to get www.voomllc.com or www.newvoom.com to load at the moment, anyone else?