vip22 recording issues

[dadio]

Installed vip622 a few days ago, had them redirect a couple low signals. But...it is real frustrating, some shows that record either regular or hd are black screen or froze up and won't play. You can fast fwd them and see the picture but hit play and it is either froze or black screen. I am an old TIVO user (still hooke up till or if I get these issues worked out) and never had problems like this. Can anyone help? Also, i take it I have to be satisified in so many days to get them to take this back right?
Thanks for anyones help,
dan

 

[gbjbany]

Dan,
You probably would have gotten more info in the dish network forum, maybe you have already.
There are threads in the DHsihntework HD forum talking about the issues you are experiencing.