VIP 922 old?

[Scherrman]

Who did you talk to about upgrading? Did you just call Dish or did you get a hold of a DIRT member on here? If you really do have to pay that then your account must not be in good standing with Dish for some reason.

 

[ESA1178]

Live chat. Been a great customer since 10/12

Mark

 

[TheKrell]

Looks like a mistake to me. I'd double-check with a DIRT member before giving up.

 

[navychop]

You have NOTHING TO LOSE by contacting DIRT. Try it!

 

[navychop]

Live chat. Been a great customer since 10/12

Mark

October 2012? Maybe they want you to wait another year. Again, DIRT can look into fixing that.

 

[ESA1178]

I'd rather wait a year and go back to DIRECTV than pay them $500 to renew my contract for 24 months...

Mark

 

[KAB]

One more time, PM Dirt.

 

[thomasjk]

+1

 

[Scherrman]

Live chat. Been a great customer since 10/12

Mark

Great customer since 10/12? Not to sound like a jerk but that really isn't enough. Regardless of being in good standing with Dish you haven't really been with Dish long enough for them to even make a profit off your account. You would only be in your first month of actually paying your full bill without promotional credits. You probably won't qualify for a free upgrade for another 6-12 months which honestly I think is fair from Dish point of view.

The reason I say this is because if Dish let everyone upgrade right away and whenever they wanted to for free they would never make any money. They would have so much cost in trying to constantly upgrade people that wanted the newest equipment or added an extra TV. I think you need to be a customer for at least 2 years for Dish to consider you a great customer. That or subscribe to everything they offer.

 

[Rey]

Live chat. Been a great customer since 10/12

Mark

Please do yourself a favor and contact the DIRT team as it's been suggested here in your thread. You may get some way better results Mark and you don't lose a thing.I'll post links so you may contact one of them if you wish
Here are a few dirt team members :

ZachS@DISH Network - SatelliteGuys - America's Satellite & Home Theater Technology Information Source!

TommyF@DISH Network - SatelliteGuys - America's Satellite & Home Theater Technology Information Source!

maryb@Dish Network - SatelliteGuys - America's Satellite & Home Theater Technology Information Source!

Ray C@DISH Network - SatelliteGuys - America's Satellite & Home Theater Technology Information Source!

Stephenh@DISH Network - SatelliteGuys- America's Satellite & Home Theater Technology Information Source!

MattG@ DISH NETWORK - SatelliteGuys - America's Satellite & Home Theater Technology Information Source!