VIP 722 installation problem

[alaskaman]

Received from Dish network a new HD VIP 722 to replace an old SD 512 but it won't receive.
Do I need a different LNB? If so what's a good brand and model?

 

[SomeDishGuy]

Received from Dish network a new HD VIP 722 to replace an old SD 512 but it won't receive.
Do I need a different LNB? If so what's a good brand and model?

More details about "won't receive", please? Are you getting a particular error code?

When you get a new receiver, you have to run the installation wizard. Even after that, if having problems, go to Menu-6-1-3 and tell us what sats are on line G, and after it completes, what color is under each number. Also, what does like H say for "Device"?

 

[Scherrman]

When you go from a SD receiver to an HD receiver you also need to swap out the dish antenna. Why were you not offered an upgrade promotion?

 

[vash1090]

Yea, I don't have any additional questions. Normally shipped receivers come with instructions at least.

 

[Dishman1978]

When you go from a SD receiver to an HD receiver you also need to swap out the dish antenna. Why were you not offered an upgrade promotion?

Maybe cuz he is Alaska? Only assuming this based on his name.

 

[Scherrman]

Hmmm... Maybe that's why. I'm not familiar with how installs work there.

 

[3HaloODST]

AK/HI only use 110/119 for SD and HD

Sent from my iPhone 4S using Forum Runner

 

[MattG@DISH]

Received from Dish network a new HD VIP 722 to replace an old SD 512 but it won't receive.
Do I need a different LNB? If so what's a good brand and model?

If you send me a PM with your phone/account number, I would be more than happy to help you as much as possible.

 

[3HaloODST]

If you send me a PM with your phone/account number, I would be more than happy to help you as much as possible.

HE'S ALIVE!!! Good to see you again Speedy. Hope you're doing OK.

Sent from my iPhone 4S using Forum Runner

 

[MattG@DISH]

Yes, I'm alive!

 

[alaskaman]

I'm in rural(bush) Alaska with no local techs or installers, so this is a do it yourself installation as usual. Since I posted last, called a Dish retailer about 400 miles from here and they mailed me a couple new high def LNB's. Can tell there is going to be a problem getting the new skinny throated LNB to fit into the mount at the end of my 4 foot dish. Hope it can be shimmed with electrical tape, but it'll be my luck will have to order a smaller diameter holding bracket. Plus it's below freezing up here today which is going to make climbing on my roof an adventure. Might have to wait a while to prevent playing slip&slid up there.