VIP 211; 890 HDCP error message; no dvr connected

levibluewa

SatelliteGuys Pro
Original poster
Apr 25, 2006
1,150
7
WA, OR, CA
Trying to tune HBO channel (302), error 890 popped up. Directed to Menu 6-1-3, page 2...showed...Digital Connection: Yes, HDCP: No (with no way to change it).

The 211 is connected to a MonoPrice HDMI switch box (HDX-420X), then to the tv.

Troubleshooting on my own...I took the HDMI cable out of the HDX-420X and connected it directly to the tv...rechecked menu 613 page 2, and HDCP read YES.

I then plugged the 211 back into the HDX-420X where it was before and everything is functioning OK.

Glitch and solution!
 
Last week was the 1st time I'd seen the 890 error message. It had me stumped, so I guessed and stumbled across a fix...that's worked so far :)

I was a little surprised to see the error message on an HBO channel...I thought it would be more appropriate on a PPV purchase (which I seldom do), but it's probably the same.
 

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