Uplink Activity 4/23/08 1:30 PM EDT

[RandallA]

Ahh not so fast...

I took a look at the HD Temp Channels today on 61.5 and they are no longer all the same bitrate (indicating a static slate)

But today there is actual programming on all of those Temp Channels.

Take a look for yourself.

How many of these Temp channels have actual programming now?

 

[digiblur]

Ahh not so fast...

I took a look at the HD Temp Channels today on 61.5 and they are no longer all the same bitrate (indicating a static slate)

But today there is actual programming on all of those Temp Channels.

Take a look for yourself.

They mux has always had different bit rates per video stream when I looked at it. And that mux has been up for a while. They just had to move it around when the spotbeam stuff started.

 

[db2]

Can anyone listen to the unscrambled audio on those channels to see what channel(s) they might be showing??

 

[vampz26]

They mux has always had different bit rates per video stream when I looked at it. And that mux has been up for a while. They just had to move it around when the spotbeam stuff started.

What are the plans for these channels? Locals? Nationals?

 

[rogerpl]

Ahh not so fast...

I took a look at the HD Temp Channels today on 61.5 and they are no longer all the same bitrate (indicating a static slate)

But today there is actual programming on all of those Temp Channels.

Take a look for yourself.

I see the first two scrambled read- cnn newsroom- ? meaning

 

[urizen65]

My receiver is set to show HD and SD nationals together in the list.

Is there a way to NOT show SD national in the list if there is an HD available?

Also, Allegedly Jackson, MS HD locals were turned on today. That doesn't help me right now since I don't have a 61.5 dish. When I am able to get HD locals, the will I still have to deal with an SD AND an HD version in the list?

The only way i know how to do that is hit the guide button I think, twice, and the guide goes to HD only mode.

 

[Voyager6]

I'm pretty sure I just got lied to by a CSR. that does not really surprise me though. it's what the lie consisted of. What jennifer(who had the most intense Indian accent i have ever heard from someone named jennifer) told me was that i would not need the second dish to pick up my HD locals. I was under the impression that everyone who was getting the HD locals needed the second dish? are there exceptions to that rule? I am located in the Jackson, MS market.

Try calling back and this time go for Tech Support. Tell them you cannot receive your HD locals on 61.5. You should be getting a new dish for free.

 

[hendrix04]

you can lock out the SD channels then hide locked channels, that is what i do.

 

[avsraj]

Just repoint dish to 61.5 if package is DishHD only + locals HD?

I am on a chat with dish (as I type here) to ask about adding 61.5 to get my locals in HD and the CSR says they only need to repoint my existing dish to 61.5 and i should be good to go. I subscribe to DishHD only and Locals.

Is what the CSR saying correct? Please let me know.

 

[digiblur]

Can anyone listen to the unscrambled audio on those channels to see what channel(s) they might be showing??

No, look at the attachment and look at the PIDs for each video stream, look below them to find their corresponding audio stream(1 number off). You'll also notice those are red. Red = Scrambled.

 

[skyviewmark]

I am on a chat with dish (as I type here) to ask about adding 61.5 to get my locals in HD and the CSR says they only need to repoint my existing dish to 61.5 and i should be good to go. I subscribe to DishHD only and Locals.

Is what the CSR saying correct? Please let me know.

CSR is an idiot.. IF you repoint your dish you will loose the 119 and 110 unless you already have a wing dish.

 

[tinydoughboy]

I was told that they can repoint or install another dish but it's easier for the mto just sent someone out and repoint the dish....

 

[db2]

No, look at the attachment and look at the PIDs for each video stream, look below them to find their corresponding audio stream(1 number off). You'll also notice those are red. Red = Scrambled.

Darn. If that's the case then how are we going to complain about specific national hd channels that are uplinked but not available?? :haha

 

[avsraj]

CSR is an idiot.. IF you repoint your dish you will loose the 119 and 110 unless you already have a wing dish.

Thank you Mark for the quick reply.

Maybe because I subscribe to DishHD only + locals the CSR is saying that all HD is on 61.5?

Is my assumption wrong.

 

[JohnH]

I'm pretty sure I just got lied to by a CSR. that does not really surprise me though. it's what the lie consisted of. What jennifer(who had the most intense Indian accent i have ever heard from someone named jennifer) told me was that i would not need the second dish to pick up my HD locals. I was under the impression that everyone who was getting the HD locals needed the second dish? are there exceptions to that rule? I am located in the Jackson, MS market.

You probably won't "need" the second dish until tomorrow or when the press release comes out.

 

[teamlazyboy]

not all HD is on 61.5, SciFi and USA for example are on 110

 

[avsraj]

Conversation with CSR about 61.5. Is any of it true?

(04) Peter D: Thank you for choosing Dish Network Chat Support. Please give me a moment while I review your technical Issue.
[FONT=Arial, Helvetica, sans-serif](04) Peter D: Thank you for your patience.
(04) Peter D: I have read the initial message.
(04) Peter D: Sure, I will help you further.
(04) Peter D: Let me check your account information.
avsraj: ok
(04) Peter D: Please give me a minute.
avsraj: ok
(04) Peter D: Thank you.
(04) Peter D: Thank you for your patience.
(04) Peter D: It’s going to take a little longer than expected, could you please wait for another 2 minutes.
avsraj: ok
(04) Peter D: Thank you.
(04) Peter D: Thank you for your patience.
(04) Peter D: I have checked the information for you.
(04) Peter D: I see that you require a service technician to set the dish to 61.5.
avsraj: oh okay
avsraj: Are you saying my current dish should be pointed at 61.5?
(04) Peter D: If you wish I can help you in scheduling the technician who will help you in pointing the dish to 61.5.
(04) Peter D: Yes.
avsraj: okay sure. I have Dish HD only + locals. Will repointing my dish to 61.5 keep all the channels i am getting now + the locals in HD?
(04) Peter D: Yes.
(04) Peter D: In this promotion you will be provided another dish.
(04) Peter D: Please give me a minute to check the nearest available date.
avsraj: oh okay.
(04) Peter D: Thank you.
(04) Peter D: Thank you for your patience.
(04) Peter D: I am in a process to fix your issue.
avsraj: ok
(04) Peter D: Thank you very much.
(04) Peter D: Thank you for your patience.
(04) Peter D: I have checked the information for you.
(04) Peter D: As the changes have taken place in the locals.
(04) Peter D: It has not updated yet on your account.
(04) Peter D: I am in a process of contacting the concern department who will fix the issue.
(04) Peter D: Please give me two more minutes.
avsraj: okay
(04) Peter D: Thank you.
(04) Peter D: Thank you for your patience.
(04) Peter D: It’s going to take a little longer than expected, could you please wait for another 2 minutes.
avsraj: okay
(04) Peter D: Thank you for your patience.
(04) Peter D: I have checked the information for you.
(04) Peter D: I see that you get the locals from tomorrow 6.00 AM on both the orbital locations which are 129 and 61.5.
(04) Peter D: As you have the orbital 129 you will get the locals from tomorrow.
avsraj: Is that true?
(04) Peter D: Yes.
(04) Peter D: You do not require to move the dish or point the dish to another satellite.
avsraj: I have been told that they are only available on 61.5
(04) Peter D: You do not require to move the dish or point the dish to another satellite
(04) Peter D: No.
(04) Peter D: I have talked to the concern department which has doubled checked the information for you.
avsraj: oh okay. So I should see them on thursday morning at 6 am
(04) Peter D: However any trouble in getting the locals you can contact us tomorrow.
(04) Peter D: Yes, you are correct!
avsraj: Okay I will look forward for them. Or else I will call back
avsraj: Thank you
(04) Peter D: Sure, great!
(04) Peter D: You are welcome.
(04) Peter D: It was a pleasure assisting you, do you have any more questions for me?
(04) Peter D: Are you still with me?
avsraj: yes
avsraj: One more question
(04) Peter D: Okay.
avsraj: Are there any new national HD coming either this week or next week
(04) Peter D: Let me check that for you.
(04) Peter D: Yes, there are few channels.
(04) Peter D: Please check the list below.
(04) Peter D: ABC Family Channel HD
AMC (American Movie Classics) HD
BET HD
The Biography Channel HD
Cartoon Network HD
CMT (Country Music Channel) HD
Disney Channel HD
ESPN News HD
HBO2 HD
IFC (Independent Film Channel) HD
MGM HD
MoreMAX HD
MTV HD
Nickelodeon HD
Sci Fi Channel HD
Smithsonian HD
The Tennis Channel HD
The Weather Channel HD
Toon Disney HD
USA Network HD
VH-1 HD
WGN HD
(04) Peter D: It was a pleasure assisting you, do you have any more questions for me?
avsraj: wow all these in the next couple of weeks?
(04) Peter D: Up coming month.
avsraj: okay thank you
(04) Peter D: You are welcome.
(04) Peter D: Thank you for chatting with Dish Network and have a great day!
(04) Peter D: Bye!
(04) Peter D: As the conversation has ended and the issue being resolved, I'll now end the session.
[/FONT]

 

[teamlazyboy]

you'll probably be chatting with them tomorrow

 

[rogerpl]

(04) Peter D: Thank you for choosing Dish Network Chat Support. Please give me a moment while I review your technical Issue.
[FONT=Arial, Helvetica, sans-serif](04) Peter D: Thank you for your patience.
(04) Peter D: I have read the initial message.
(04) Peter D: Sure, I will help you further.
(04) Peter D: Let me check your account information.
avsraj: ok
(04) Peter D: Please give me a minute.
avsraj: ok
(04) Peter D: Thank you.
(04) Peter D: Thank you for your patience.
(04) Peter D: It’s going to take a little longer than expected, could you please wait for another 2 minutes.
avsraj: ok
(04) Peter D: Thank you.
(04) Peter D: Thank you for your patience.
(04) Peter D: I have checked the information for you.
(04) Peter D: I see that you require a service technician to set the dish to 61.5.
avsraj: oh okay
avsraj: Are you saying my current dish should be pointed at 61.5?
(04) Peter D: If you wish I can help you in scheduling the technician who will help you in pointing the dish to 61.5.
(04) Peter D: Yes.
avsraj: okay sure. I have Dish HD only + locals. Will repointing my dish to 61.5 keep all the channels i am getting now + the locals in HD?
(04) Peter D: Yes.
(04) Peter D: In this promotion you will be provided another dish.
(04) Peter D: Please give me a minute to check the nearest available date.
avsraj: oh okay.
(04) Peter D: Thank you.
(04) Peter D: Thank you for your patience.
(04) Peter D: I am in a process to fix your issue.
avsraj: ok
(04) Peter D: Thank you very much.
(04) Peter D: Thank you for your patience.
(04) Peter D: I have checked the information for you.
(04) Peter D: As the changes have taken place in the locals.
(04) Peter D: It has not updated yet on your account.
(04) Peter D: I am in a process of contacting the concern department who will fix the issue.
(04) Peter D: Please give me two more minutes.
avsraj: okay
(04) Peter D: Thank you.
(04) Peter D: Thank you for your patience.
(04) Peter D: It’s going to take a little longer than expected, could you please wait for another 2 minutes.
avsraj: okay
(04) Peter D: Thank you for your patience.
(04) Peter D: I have checked the information for you.
(04) Peter D: I see that you get the locals from tomorrow 6.00 AM on both the orbital locations which are 129 and 61.5.
(04) Peter D: As you have the orbital 129 you will get the locals from tomorrow.
avsraj: Is that true?
(04) Peter D: Yes.
(04) Peter D: You do not require to move the dish or point the dish to another satellite.
avsraj: I have been told that they are only available on 61.5
(04) Peter D: You do not require to move the dish or point the dish to another satellite
(04) Peter D: No.
(04) Peter D: I have talked to the concern department which has doubled checked the information for you.
avsraj: oh okay. So I should see them on thursday morning at 6 am
(04) Peter D: However any trouble in getting the locals you can contact us tomorrow.
(04) Peter D: Yes, you are correct!
avsraj: Okay I will look forward for them. Or else I will call back
avsraj: Thank you
(04) Peter D: Sure, great!
(04) Peter D: You are welcome.
(04) Peter D: It was a pleasure assisting you, do you have any more questions for me?
(04) Peter D: Are you still with me?
avsraj: yes
avsraj: One more question
(04) Peter D: Okay.
avsraj: Are there any new national HD coming either this week or next week
(04) Peter D: Let me check that for you.
(04) Peter D: Yes, there are few channels.
(04) Peter D: Please check the list below.
(04) Peter D: ABC Family Channel HD
AMC (American Movie Classics) HD
BET HD
The Biography Channel HD
Cartoon Network HD
CMT (Country Music Channel) HD
Disney Channel HD
ESPN News HD
HBO2 HD
IFC (Independent Film Channel) HD
MGM HD
MoreMAX HD
MTV HD
Nickelodeon HD
Sci Fi Channel HD
Smithsonian HD
The Tennis Channel HD
The Weather Channel HD
Toon Disney HD
USA Network HD
VH-1 HD
WGN HD
(04) Peter D: It was a pleasure assisting you, do you have any more questions for me?
avsraj: wow all these in the next couple of weeks?
(04) Peter D: Up coming month.
avsraj: okay thank you
(04) Peter D: You are welcome.
(04) Peter D: Thank you for chatting with Dish Network and have a great day!
(04) Peter D: Bye!
(04) Peter D: As the conversation has ended and the issue being resolved, I'll now end the session.
[/FONT]

Well she was right about USA and SCIFI- she can read old memos

 

[avsraj]

you'll probably be chatting with them tomorrow

thank you.