Hey guys, once again sorry about the server problems on Thursday, as you may know I was with my wife at a Wendy's Managers convention in the Bahamas.
I was able to fix the problem thanks to a phone call from Ilya to my hotel room, normally when there are server problems I am paged automaticlly by our server monitoring service. However in the Bahamas neither my pager nor my cell phone worked (My cell phone is Digital Only and in the Bahamas it is Analog only)
I have gone through the logs and have determined the reason for the problems was a process got stuck and kept restarting (without releasing the system resouces the old process was using) because of this all the system resouces were drained to the point the server just stopped working. This is why it was getting slower and slower all day then just stopped working.
Normally something like this would not happen, I usually monitor the server myself plus again I have a monitoring service which lets me know when things are starting to act funny, (most of the time I am able to fix problems before you guys even see them)
I do appologize for the inconvience. The good news is we have no travel plans until January for the CES show in Vegas.
I was able to fix the problem thanks to a phone call from Ilya to my hotel room, normally when there are server problems I am paged automaticlly by our server monitoring service. However in the Bahamas neither my pager nor my cell phone worked (My cell phone is Digital Only and in the Bahamas it is Analog only)
I have gone through the logs and have determined the reason for the problems was a process got stuck and kept restarting (without releasing the system resouces the old process was using) because of this all the system resouces were drained to the point the server just stopped working. This is why it was getting slower and slower all day then just stopped working.
Normally something like this would not happen, I usually monitor the server myself plus again I have a monitoring service which lets me know when things are starting to act funny, (most of the time I am able to fix problems before you guys even see them)
I do appologize for the inconvience. The good news is we have no travel plans until January for the CES show in Vegas.