Unable to align dish

Cameron J

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Original poster
Sep 13, 2015
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I need some help. I am new to this site. I have been a Dish Network customer for 10 years with a active receiver at a different address other than my current service address for several years. I have had a few LNB go bad and have replaced them, and have also had to realign my dish a few times. lost signal after a heavy thunderstorm about 3 weeks ago. I have tried 3 different LNB, one has not been installed since I bought it 8-10 months ago and one that came off my house(was working when removed) after an upgrade. I have had the worst time trying to tune in signal for Dish Network 119 and 110. I have checked the cable, good. I brought the receiver home, plugged in it was good. Can someone provide me with some ideas as what to try? Any way to check a LNB to see if it is good?
 
dish pro 500. dual LNB+. single line to 1 tv. not sure what EA or WA is.
The Dish 500 typically comes with a Twin LNB, not a dual. A dual is a single horn with two outputs. A twin has two horns and two outputs (and maybe even an input).

The first stop is always http://www.dishpointer.com. There you can look up your dish configuration under Multi-sat dishes, pick out your dish location on a Google map and get your aiming parameters.

Set the elevation and skew according to dishpointer and measure the plumb of your mast until you are certain it is absolutely vertical.

Put the dish on the mast, point it in the general direction of the azimuth and sweep back and forth until you find a signal.

If you don't set the elevation and skew appropriately, you're not going to win. If the mast isn't plumb you lose.

If your LNB is broken or your dish is damaged, you're wasting your time.
 
Thanks for the info. How can I determine if the LNB is good or bad? I have 2 twins, 1 with 2 outputs and 1 with 2 outputs and 1 input. What are some examples of a damaged dish. My current dish does not have any visible damage. Does anyone know what Dish Network's current policy about service calls to a different address other than the main service and billing address.
 
They will only come to the current service address, however if you google search for a local retailer, they will likely come out and do whatever you need done.
 
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What are some examples of a damaged dish.
Creases around the edges or anything irregular near where the arm connects.
Does anyone know what Dish Network's current policy about service calls to a different address other than the main service and billing address.
DISH will likely close the account and investigate theft of service as you would be considered to be operating in direct conflict with the terms of service. There can be only one service address. It doesn't have to be the same as a billing address but you can't be lying about it.

Residential Customer Agreement section 13B said:
Physical Address/Change of Address. When setting up your DISH account, you must provide us with the physical address where your Equipment will be located and your Services will be provided. A post office box does not meet this requirement. You must give us immediate notice of any change of name, mailing address, e-mail address, telephone number, physical address where your Equipment is located or other contact information. You may do this by notifying us at the telephone number, Customer Service E-mail Address or General Customer Service Mailing Address set forth in Section 1.
 
It's not theft, so stop exaggerating .

You still have to pay for service regardless of where you claim you live.

And I see post here all the time about lying about your physical address to get out of market locals and rsns.

It's against Dish Networks terms of service, not against the law.

If it's account stacking, that is theft.
 
I need some help. I am new to this site. I have been a Dish Network customer for 10 years with a active receiver at a different address other than my current service address for several years. I have had a few LNB go bad and have replaced them, and have also had to realign my dish a few times. lost signal after a heavy thunderstorm about 3 weeks ago. I have tried 3 different LNB, one has not been installed since I bought it 8-10 months ago and one that came off my house(was working when removed) after an upgrade. I have had the worst time trying to tune in signal for Dish Network 119 and 110. I have checked the cable, good. I brought the receiver home, plugged in it was good. Can someone provide me with some ideas as what to try? Any way to check a LNB to see if it is good?
My Question is why do you have service at a different location then where your service address and billing address is located?

I don't see any point in that at all, unless you currently live in Canada and using an address from the USA?
 
It's not theft, so stop exaggerating .

You still have to pay for service regardless of where you claim you live.

And I see post here all the time about lying about your physical address to get out of market locals and rsns.

It's against Dish Networks terms of service, not against the law.

If it's account stacking, that is theft.

As someone who has filed a few dozen theft of service cases in my lifetime, I can tell you that it is against the law.

Do people do it? Sure. Do they get away with it? Sure. Does Dish give a hoot? Who knows. Do I give a chit? No. But, it is against the law.
 
My Question is why do you have service at a different location then where your service address and billing address is located?

I don't see any point in that at all, unless you currently live in Canada and using an address from the USA?

How about a summer home? Maybe he wants to show football games at his tavern. A hunting cabin. The list is endless, use your imagination.
 
How about a summer home? Maybe he wants to show football games at his tavern. A hunting cabin. The list is endless, use your imagination.
And again if I want to take my Owned receiver to my Hunting cabin in another state, and still pay for my services what Law am I breaking and what I'm I stealing?
 
Really what law is it against?
Only way this is theft, is if he took his leased dish equipment to Canada.

In most States it would be called "Theft of Service" or something to that effect. You said it yourself, it is account stacking. Dish defines an account as one location. If you pay for service at one location and are receiving service at multiple locations, you are stealing that service, which has value.
 
Yes if he is receiving and viewing services in both locations at the same time that is account stacking.
If he is not paying but receiving services in a form of Hacking, then that is theft.

Hooking up more then one address year round from one account is theft of services.

Taking an already leased or owned receiver to your vacation home for the summer is hardly theft.
 
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Yes if he is receiving services in both locations at the same time that is account stacking.
If he is not paying but receiving services in a form of Hacking, then that is theft.

Hooking up more then one address year round from one account is theft of services.

Taking an already leased or owned receiver to your vacation home for the summer is hardly theft.

Did you even read the OP? He clearly states that he has an active receiver at a location other than his service address.
 

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