There is some troubleshooting you can do with the UHF remote. At the receiver make sure the metal antenna is sticking straight up and tight on the receiver. How fresh are the batteries in the remote? If you take the remote to the receiver and press the sys info button on the front of the receiver, once system info is up press any button on the TV2 remote and see if the blue TV2 blinks. If it does not press the record button three times and then see if it responds. If it still isn’t working after these three steps start a conversation with me and can get a replacement remote set up for you.