Guess I got lucky on that one. My installer mentioned that the new switch required pre-loaded software and that's what he brought. My install took about 3 hours, maybe a bit less. I'm liking the new receivers so far, especially the speed of the new CUI compared to the HWS.
Glad you got everything sorted. If you're anything like me its a bit annoying having somebody else poking around your stuff. I had to stop my installer from trying to set up the remote for other equipment. I use a Harmony and he was just wasting his time.