Lola .... what DISH receiver do you have? there's a model number to it.. if not on the front, its on the back or bottom. Additionally you should have some controls, even if hidden by an access panel (ie press to open or pull to open cover).. next when it was said take the 1 remote .. that's what he meant ... the remote with the number 1 at the bottom. If yours doesn't have a number there, or if you'd modified them (the number pulls out and can be switched around) then you're even worse off ... the receiver button press and the remote button press are attempts to tell the receiver you want to reset/relink remotes to the box.kind off unclear instructions. Also the one remote is the only remote that works. Sry
tried what you said, and it didn,t do anything.