Hello All,
In six months, I am now on my third receiver(222k Duo). I was originally having problems with my TV 2 remote, having to press channel numbers two or three times before they registered. Below is the simplified series of events. Things were fine when they originally installed the DISH.
-Installed fresh batteries, no difference.
-Contacted DISH about the problem, they sent me a signal anneutator. I tried that, it didn't work, so I removed it.
-Contacted DISH again, they sent me a new remote. No difference. I tried many different UHF channels. No help.
-Contacted DISH yet again, they sent me a new receiver. I programmed and activated the receiver. They had sent me a refurbished one with a dead IR receiver for TV1.
- I contacted them again, and they sent another replacement receiver. Again, this did no help to the TV2 UHF remote.
My TV1 TV is upstairs. My TV2 is downstairs(finished basement). Physically, it's less that 50 feet distance between them.
What would the next step be? Have an agent come to the house? What might they be able to do?
Thanks!
PS: I've also been getting artifacting on HD Channels. My signal for 61.5(where I get HD from) is only 50 at best out of 125.
In six months, I am now on my third receiver(222k Duo). I was originally having problems with my TV 2 remote, having to press channel numbers two or three times before they registered. Below is the simplified series of events. Things were fine when they originally installed the DISH.
-Installed fresh batteries, no difference.
-Contacted DISH about the problem, they sent me a signal anneutator. I tried that, it didn't work, so I removed it.
-Contacted DISH again, they sent me a new remote. No difference. I tried many different UHF channels. No help.
-Contacted DISH yet again, they sent me a new receiver. I programmed and activated the receiver. They had sent me a refurbished one with a dead IR receiver for TV1.
- I contacted them again, and they sent another replacement receiver. Again, this did no help to the TV2 UHF remote.
My TV1 TV is upstairs. My TV2 is downstairs(finished basement). Physically, it's less that 50 feet distance between them.
What would the next step be? Have an agent come to the house? What might they be able to do?
Thanks!
PS: I've also been getting artifacting on HD Channels. My signal for 61.5(where I get HD from) is only 50 at best out of 125.
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